At the end of the day, the fundamentals of selling haven’t changed: what makes a great sales rep is the ability to establish and nurture relationships and build trust.
In October, with 2015 lurking just around the corner, it’s frightening to think just how much customer service and the customer experience are impacting the reputation and bottom lines of brands.
There has been quite a bit of talk lately that social customer service isn’t going anywhere, and that some brands are beginning to phase out or give up on social monitoring and response, especially.
Companies hire salespeople to drive revenue, but it turns out that the majority of sales reps spend very little of their time actually doing the jobs they were hired to do.
Today’s retail customer is always shopping around, but while price, quality and brand name consistently bring customers to the table, it’s increasingly the retail customer experience (in store.
Today we announced Sales Productivity , a limited time promotional offer for sales professionals that combines the familiarity of Office 365 , with our leading business application Microsoft Dynamics CRM.
The importance of combining powerful productivity tools with business applications is something that Microsoft has always understood, but now with increased focus and momentum.
Microsoft Dynamics NAV 2015 is now available worldwide, offering significant new capabilities to help small and midsized organizations grow their businesses in a mobile-first, cloud-first world.
Get started with Dynamics 365
Drive more efficiency, reduce costs, and create a hyperconnected business that links people, data, and processes across your organization—enabling every team to quickly adapt and innovate.