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Customer stories
Explore real-world success stories where Microsoft Dynamics 365 has revolutionized customer experiences, showcasing how diverse businesses harness the power of intelligent solutions to overcome challenges and achieve positive results.
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Power Apps and Dynamics 365 Guides brings data to frontline workers
Data is everywhere, data is decision making power The emergence of data is changing the way organizations do business. -
Announcing Dynamics 365 Marketing customer journey orchestration GA, it’s a game changer
In engaging customers today, we need to be heard above the noise, and we need to deliver creativity and uniqueness to each customer in the moments that matter. -
Turn attendees into loyal customers with Microsoft Teams and Dynamics 365 Marketing
Change. Adapt. Grow. Words we have had to embrace over the past 15 months as we’ve had to change the way we do business. -
Dynamics 365 and EY India helps Wonder Cement build a resilient supply chain
As we’ve learned over the past year, building a resilient supply chain is more important than ever. -
How Microsoft Dynamics 365 Fraud Protection helps Worldline combat fraud
Online fraud increased significantly during the recent pandemic and economic downturn, with losses of an estimated $12 billion worldwide. -
Northeastern University uses Dynamics 365 Guides mixed reality to deliver experiential learning
“What kind of cool opportunities are there in the research and education space and how can we leverage that technology?” These were the types of questions that educators at Northeastern University asked themselves when looking for solutions to provide unique, immersive experiences for their students. -
Transforming manufacturing operations with Dynamics 365 Remote Assist
Planning on attending the upcoming Hannover Messe Digital Edition? If so, come discover how mixed reality business applications like Microsoft Dynamics 365 Remote Assist are helping transform organizations like Schaeffler. -
Navigating the skills gap with Dynamics 365 Guides
Digital transformation is rapidly expanding, the workforce is aging, and organizations are looking for technology to upskill their workforce faster. -
4 successful supply chain transformation stories with Dynamics 365
These four success stories provide insights into how leading companies use a modern, cloud-based, intelligent platform to deliver versatility, scalability, and rapid time to value. -
Hitachi Solutions helps Dr. Martens reboot their business
While the move to e-commerce in the retail industry has been underway for years, the onset of the pandemic last year accelerated the transition as retailers needed to quickly pivot to optimize for online sales in order to adapt. -
Changing the customer experience for better customer connections
While we may not have adequate measurement, one of the lasting repercussions of shutdowns, closings, quarantines, and widespread work-from-homes due to the pandemic will be to propel a shift toward a B2C-type experience within B2B impacting how customers expect to be understood and communicated with.
