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Thought leadership
Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.
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How banks use customer data platforms to streamline connections
Any professional working in the banking industry would tell you that customers are their most important asset. -
Ways you can deliver quick and agile customer experiences
The past six months have highlighted how difficult it is to stake out ground when the landscape is constantly changing. -
4 ways Microsoft is a leader in customer lifecycle management
It’s safe to say there has never been a time like the present. -
Partner investments focus on innovation and growth
Microsoft Inspire 2020 is a wrap. On behalf of the Business Applications team, thank you to everyone in the partner community for participating in our first ever all-digital event. -
Retail perspectives, pt. 5: transition to agile commerce solutions
The impact of COVID-19 is seen across all facets of life. -
Retail perspectives, pt. 4: protect your business against fraud
As Microsoft continues to support organizations on the front lines of the COVID-19 crisis, a priority is providing customers with the right tools to protect their revenue in this challenging economic environment. -
How communities stay connected during COVID-19
COVID-19 has driven many organizations and individuals to transform how they live and work. -
Retail perspectives, pt. 3: reduce supply chain disruptions
As retailers navigate the new economic environment and plan their recovery from lockdowns due to COVID-19, they need to re-configure their operations to overcome vulnerabilities in their supply chain network that were exposed by the pandemic. -
Quick start guide to workforce transformation: helping you respond
COVID-19 has upended every level of “business as usual. -
Retail perspectives, pt. 2: rethink customer experiences
Customer experience is more important now than ever before. -
Webinar series: stay connected and engaged with customers
Social distancing has forced us all to rethink the way we engage with customers.
