Thought leadership

Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.

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Thought leadership

April 20, 2015

1 min read

Moving AXModelstore from Source environment to Target environment with different DB collation

AX 2012 R2/R3 We have in support received some queries for recommendations moving the AXModelStore from a Model database to another Model database with different collation.
Thought leadership

April 16, 2015

2 min read

Planes, Trains and Automobiles: How John Candy Taught Us to Sell

In the 1987 film Trains, Planes and Automobiles , all Neal Page (played by Steve Martin) wanted to do was get home in time for Thanksgiving.
Thought leadership

April 16, 2015

3 min read

Coffee Break – Using Windows PowerShell to provision virtual machines

The previous coffee break was about creating a new Virtual Hard Disk (vhd).
Thought leadership

April 14, 2015

5 min read

Coffee Break – Windows PowerShell and creating a Hyper-V disk

After covering some basic management operations for Microsoft Dynamics NAV, we thought it might be the time to look under the hood of the Dynamics NAV cloud provisioning script.
Thought leadership

April 10, 2015

11 min read

AX 2012 for Retail: Common practices and brief explanations for daily EPOS procedures and operations

The intent of this article is to assist with discovering the basic retail daily procedures for a Cashier and Manager from the design point of view.
Thought leadership

April 9, 2015

2 min read

Customer Advocates: Find Them, Befriend Them, and Sell Better Together

The world of sales can sometimes feel like an ever-changing sea of tactics and technology.
Thought leadership

April 3, 2015

3 min read

Social Customer Service: Brands May Not Love It, But They Cannot Leave It

In 2012, an IBM survey of approximately 1,700 CEOs around the globe predicted that social media would become the number two customer interaction channel behind phone somewhere between 2015 and 2017 .
Thought leadership

April 2, 2015

2 min read

Integrating the Shipping Carrier Interface in AX 2012 with UPS WorldShip – Part 2

In this blog series, we will walk through the steps to configure Microsoft Dynamics AX 2012 to integrate with UPS WorldShip using the Shipping carrier interface located in Inventory and warehouse management.
Thought leadership

April 2, 2015

1 min read

AX 2012 for Retail: “The number for one time customer is missing” and payment posts with earlier date than sales invoice when posting Retail Statements

We have seen a few different issues lately when customers have unmarked “Delivery Date Control” in System administration>Setup>Licensing>License configuration > Trade.
Thought leadership

April 2, 2015

3 min read

Five Surefire Customer Service Solutions to Bring You Cheer

April flowers are here and it is time to celebrate! Even if there is still snow on the ground in your neck of the woods, the idea that summer is near is a reason to celebrate.
Thought leadership

March 31, 2015

1 min read

How to: Automatically assigning a Load template ID to a load in Microsoft Dynamics AX 2012 R3

This blog post assumes the readers are familiar with the newWarehouse Management (WMS) and Transportation Management Module (TMS) inMicrosoft Dynamics AX 2012 R3.
Thought leadership

March 31, 2015

2 min read

How to populate the Vehicle Type field in the Worker Mileage Rate form

You may have noticed that when you are setting up mileage rates via the Worker in Human Resources that no vehicles are listed in the dropdown for Vehicle type.

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