Connecting Marketing, Sales and Service Drives Customer Delight
Delight the customer and you have a customer for life: this mantra for sales and marketers is a recipe for success in today’s business environment.
Thought leadership
Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.
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The Prescription for Better Healthcare Includes a Healthy Dose of Customer Service
What does the prescription for better healthcare include? A healthy dose of improved customer service, say consumers. -
Importing objects in a multi tenancy environment
The following posting is based on a support request where a partner wanted specific instructions what the process should be when trying to import a FOB file in a true multi tenant environment. -
Windows PowerShell and Dynamics NAV for your coffee break – Deploy Dynamics NAV via Windows PowerShell
In this coffee break we will show a way to deploy Microsoft Dynamics NAV automatically. -
Marketing: More Than Just Paper Hearts and Puffy Paint
It’s that lovey-dovey time of year again. -
Collect a series of traces automatically with Dynamics AX 2012
Introduction The following steps are one way to collect a series of AX traces on a schedule with all versions of AX 2012 on the AOS server, using standard Windows tools: Perfmon combined with Task Scheduler. -
Product Scanning Confirmation
Introduction In Microsoft Dynamics AX 2012 R3 it is possible to enable location and quantity confirmation during work processing through the RF device. -
Learn NAV PowerShell in your coffee breaks
For learning PowerShell in the lunch break we have this option. -
Adding Exchange Rates using the AIF LedgerExchangeRateService Service
The following is a quick example that may help if you need to add an Exchange Rate to an existing Currency Pair in Microsoft Dynamics AX 2012 R3 using the AIF LedgerExchangeRateService service. -
3 Ways Government Customer Service Can Win the Popular Vote
A number of recent polls regarding government customer service show that the general public is feeling more and more like second-class citizens these days. -
4 Non Selling Sales Tips for 2015
We’ve seen major shifts in buying behavior over the last few years, forcing sellers to up their game, and 2015 will be no different. -
Making Sales and Marketing Collaboration Sturdier Than a House of Cards
Once upon a time, when stockbrokers worked on Wall Street and all politicians were honest, there existed a divide between sales and marketing.
