15 Customer Service Predictions for 2015 & Beyond
“The trouble with the future is that is usually arrives before we’re ready for it.
Thought leadership
Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.
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4 timely tips to track your notes and activities in Microsoft Dynamics CRM
In Microsoft Dynamics CRM, you use activities to keep track of all your customer communications. -
How to prevent copy/paste from grids
In Microsoft Dynamics AX you can copy information from grids and paste that information into a Microsoft Excel worksheet. -
The 80s Called: They Want Their Customer Service Back
I’ve read a lot of customer service reports lately that show, in 2014, the telephone still remains the preferred customer service channel. -
Victory On the High Seas: Successful Selling on Social Networks
Social networks aren’t exactly undiscovered country when it comes to your business. -
FAQ: Microsoft Dynamics AX Kernel Hotfixes
This blog article attempts to address some of the questions we are commonly asked relating to kernel hotfixes. -
Microsoft Dynamics CRM Online Meeting the Needs of Government Customers
All government workers, whether they work in a federal agency in Washington D. -
Integrating the Shipping Carrier Interface in AX 2012 with UPS WorldShip – Part 1
In this blog series, we will walk through the steps to configure Microsoft Dynamics AX 2012 to integrate with UPS WorldShip using the Shipping carrier interface located in Inventory and warehouse management. -
How to change the collation on a Microsoft Dynamics NAV 2013 R2 database.
Some significant changes have been introduced to the internal database structure for Microsoft Dynamics NAV 2013 R2 in order to support the powerful new Multitenancy functionality. -
Sales Productivity Series: Harnessing Technology for Better Selling
Whether it’s the Internet or mobile devices, technology has changed the way buyers are buying, allowing them to plug in from anywhere to do their own research. -
Installing the AX 2012 R3 Async Server to a Clustered SQL Server Environment
A while back I had a request to install the Microsoft Dynamics AX 2012 R3 Async Server against a SQL Server Cluster. -
Unable to import model files generated using Export-AxModel cmdlet, or upload it to LCS for Customization analysis
I wanted to share an issue you may face when exporting models using the AX 2012 powershell cmdlets.
