Social Customer Service Isn’t Going Anywhere
There has been quite a bit of talk lately that social customer service isn’t going anywhere, and that some brands are beginning to phase out or give up on social monitoring and response, especially.
Thought leadership
Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.
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Sales Productivity Series: Businesses Need to Let Salespeople Sell
Companies hire salespeople to drive revenue, but it turns out that the majority of sales reps spend very little of their time actually doing the jobs they were hired to do. -
Sales Productivity: Then and Now
(Please visit the site to view this video) If you work in sales or marketing you’ve certainly heard the term “sales productivity” a time or two. -
No Small Change: Rethinking the Retail Customer Experience
Today’s retail customer is always shopping around, but while price, quality and brand name consistently bring customers to the table, it’s increasingly the retail customer experience (in store. -
Adding an image to a Role Center page to fill the content area on tablets
With the introduction of the new Microsoft Dynamics NAV Tablet client, developers are looking for ways to create simple Role Centers that are ideal for use on small-screen mobile devices. -
Unleash the Power of Your Business with an ERP Business Solution from Microsoft
Not long ago, you may have been able to manage your growing business with a handful of key managers and a few spreadsheets. -
How to get Microsoft Dynamics NAV for tablets to connect using a self-signed certificate
OverviewThis blog post helps you connect Microsoft Dynamics NAV for tablets using a self-signed certificate. -
Microsoft – The Smart Choice for Sales Productivity
The importance of combining powerful productivity tools with business applications is something that Microsoft has always understood, but now with increased focus and momentum. -
AXRETAIL: How to control the Action flow
Applies to AX 2012 R2 Description: The purpose of this article is to provide an example, how to control the data flow concerning (preaction/action). -
Importing and Exporting Data in Microsoft Dynamics NAV 2015
In earlier versions of Microsoft Dynamics NAV, you could move or copy all or part of the data in a database by using the Microsoft Dynamics NAV backup functionality. -
Merging Application Objects using Windows PowerShell in Microsoft Dynamics NAV 2015
Upgrading a Microsoft Dynamics NAV solution is time consuming. -
Banking on Microsoft Dynamics CRM
Over the last couple years, I’ve spent time with a few of our customers in financial services and have been fascinated to learn how the culture is evolving along with the industry, and technology.
