3 Best Practices for Better Government Customer Engagement
If you follow the news (or even if you don’t), you know many government agencies are struggling right now with delivering efficient and effective service and engagement.
Thought leadership
Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.
Refine results
Products
Content Type
Publish date
-
-
Microsoft GovCon Alliance strengthens solutions for federal government contractors
As federal budgets continue to be cut, as compliance becomes even more important, and as competition grows, now more than ever, government contractors need to operate more efficiently and respond more. -
Microsoft focus on compliance and agility for Government Contractors – Part 1 of 3
With the recent announcement of the Microsoft GovCon Alliance, Microsoft is initiating a new phase in our ongoing effort to help contractors to the U. -
Industry trends shaking up evolution ERP and CRM
Written by: MSDynamicsWorld.com There is growing discussion among analysts and industry-watchers over whether the traditional terminology of ERP and CRM software still aligns with market needs. -
Don’t Settle for a View of the Past. Your Data Should Paint a Picture of Your Future
Transform Historical Data into Forward-Looking Insight with a business solution from Microsoft Selecting a new enterprise resource planning (ERP) or business management solution presents you with a. -
3 Ways to Learn What’s New with Customer Service in Microsoft Dynamics CRM Spring ’14
Do you want to deliver the best customer service? Are you looking for a CRM system that can handle all of your customer service needs? Or, do you want to see what’s available before you upgrade to CRM Spring ‘14? If so, check out these new eBooks and video showing all the new customer service […] -
Ovum Research Highlights Trends in ERP Spending That Might Surprise You…
A recent survey by Ovum research reveals a significant trend in the ERP space: Global enterprise organizations overwhelmingly identify Microsoft Dynamics as the preferred vendor for their next ERP investment. -
Translation of product dimension values added to Dynamics AX 2012 R3
In Dynamics AX 6.3 we added the possibility to translate product dimension values. -
6 Tech Trends Forming an Alliance Between Customer Service & Higher Education
In the business world, efficient multichannel service and support is vital to customer satisfaction, retention, brand reputation, loyalty and of course, the bottom line. -
Managing Email notifications in Microsoft Dynamics CRM Online
For CRM 2015 org: For CRM 2013 org: For CRM 2011 org: Microsoft Dynamics CRM Notification Requirements For CRM 2015 org: Step 1:Login to your CRM organization (as shown below) Step 2: On the left hand top corner, click the drop down icon (next to the Microsoft Dynamics logo), then click Settings. -
Using the Quick Filter in Microsoft Dynamics NAV
Many of you that have installed Microsoft Dynamics NAV 2013 R2 have for sure noticed that the quick filter behavior has been redesigned in this release and that is why, in this post, we will go through all the changes and the intention behind them. -
10 Top Customer Experience Takeaways from Gartner Customer 360
While there were more than 100, perhaps more than 1000, top takeaways from the recent 2014 Gartner Customer 360 Summit , here are 10 terrific insights shared by key Gartner customer service and experience.
Get started with Dynamics 365
Drive more efficiency, reduce costs, and create a hyperconnected business that links people, data, and processes across your organization—enabling every team to quickly adapt and innovate.
