Dynamics 365 Project Operations has made significant improvements to consistently apply tax calculations and expanded support for scenarios including sales tax across the application.Â
Earlier, I blogged about the Dynamics 365 Business Central user assistance model and what we expect you to do about it. In this blog post, I’ll talk more about the Learn More content that we publish on the Docs.microsoft.com site, how we collaborate on delivering it, the tools and processes we use, and how you
As part of getting your Dynamics 365 Business Central app validated for AppSource, you are expected to deliver content that helps users understand how to use the functionality that your app provides. Think of this as Help or docs, and you’re off to a good start. But there is more to it than that, and
We’re pleased to announce the latest update for the Project Service Automation, V2.4.15.33, application for Dynamics 365. This release includes bug fixes. This release is compatible with Dynamics 365 9.x. To update to this release, visit the Admin Center for Dynamics 365 online, solutions page to install the update. For details, refer How to Install,
Increased customer engagement, time savings, cost reduction, and customer satisfaction are factors driving many organizations to deploy customer service bots. And it’s easy to see why – customer service bots, such as those built on the Dynamics 365 Virtual Agent for Customer Service framework, enable scalable and cost-effective solutions for businesses to fulfill this drive.
We’re pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes some important improvements to quality, performance, and usability. This release is compatible with Dynamics 365 9.x. To update to this release, visit the Admin Center for Dynamics 365 online, solutions page to install the update. For
If you are upgrading customers from Dynamics NAV 2017 or earlier versions to the latest version of Dynamics 365 Business Central, then you probably have an existing Help solution for the customized functionality in their old Dynamics NAV solution. However, Business Central does not support the field-based approach to context-sensitive Help that Dynamics NAV 2017
With the newest version of Outlook clients, the Outlook team has changed the way add-in manifest files specify their contextual rules for matching text within the body of the email. This change rolled out in requirement set version 1.5, which is used by the latest version of the Outlook 2016 desktop client as well as
Applies to: Field Service version 8.8.2.160 on Dynamics 365 for Customer Engagement version 9.x Visit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to install or update a preferred solution. Please visit Field Service Docs for Field Service updates and related content. Field Service enhancements Enhancements
The new Service scheduling on Unified interface is built on top of Universal resource scheduling. If you are using legacy Service scheduling on web client and are planning your move to Unified interface, you need to plan your migration of data from legacy Service scheduling data to the new one. Once you plan your migration,
The landscape in which ERP solutions operate is undergoing major changes. Those changes are also being referred to as the digital transformation or the industrial evolution 4.0. For Dynamics NAV to stay relevant, the product had to join that transformation and become a cloud solution, operating in the heart of the intelligent cloud. It had
2019/8/20 update – Both Serbian Cyrillic and Latin are now supported in Customer Service Insights. — Dynamics 365 Customer Service Insights helps customer service managers make better decisions and proactively improve customer satisfaction by providing AI-driven insights. We’ve been working hard to make the service available to as many people as possible, no matter what
Creating Configuration Packages is a great way to import/export table data in Business Central. In this blog, we will go over some tips in creating these packages. Building the Configuration Package: In Configuration Packages, we give you the option to remove/add columns to the pages you are trying to integrate. It is recommended to make
