Announcing Commerce Copilot in Site Builder
Dynamics 365 Commerce is thrilled to announce the preview of ‘Commerce Copilot’.
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Working With Field Service Mobile Customizations
The Power Platform also offers significant customization opportunities in Field Service Mobile. -
Try the new outbound dialing experience in Dynamics 365 Customer Service
The October release of Dynamics 365 Customer Service features a more intuitive, streamlined, and efficient outbound dialing experience. -
Announcing Unified Trial and Developer Environments for Dynamics 365 Finance and Operations apps
Over the last couple of years, customers have been increasingly seeking faster and low-code extensibility options to complement their core Dynamics 365 business software. -
Adding Regional Formats to Reports in Business Central
Business Central 2023 release wave 2 introduces regional formats for reports, which adds a new dimension of customization for reports. -
Extend your Dynamics 365 skills at the second Power Platform Conference this October in Las Vegas
Join us at the second annual Power Platform Conference, sponsored by Microsoft, October 1-6 in Las Vegas! -
Analyze the impact of AI-enhanced customer service with Copilot analytics
Copilot analytics in Dynamics 365 Customer Service offers deep insights into the operational impact of an organization’s investment in AI-enhanced customer service. -
Productivity Across Borders: Localized Content now on Microsoft Release Planner
Microsoft Release Planner will support the content in 11 new languages. -
Create cases, contacts, and accounts faster from notes on the timeline
Dynamics 365 Customer Service enables agents to create a new case or associate an existing case with notes they write on the customer timeline. -
Use Copilot with SharePoint knowledge to serve your customers
Customer Service administrators can easily configure Copilot settings to include an internal knowledge base or SharePoint. -
Power Automate Process Mining empowers warehouses to boost their efficiency significantly
Every warehouse manager is keen on improving the processes on the warehouse floor. -
2023 release wave 2 plans for Microsoft Dynamics 365 and Power Platform now available
On July 18, 2023, we published the 2023 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities planned to be released between October 2023 and March 2024.
