Field Service Palm Springs: Modernize service operations
We’re excited to return to Field Service Palm Springs 2023 from April 25 through 27.
CRM
Refine results
Products
Content Type
Publish date
-
-
Drive brand loyalty with a customizable live chat widget in Dynamics 365 Customer Service
We are excited to announce our upgraded live chat widget that allows you to customize every detail of the widget to match your brand identity. -
Field Service Wave 1 2023 Features
The new not-to-exceed (NTE) feature ensures that work orders stay within budget, the trade and trade coverages features enable you to stay organized and efficient when providing groups of services to customers. -
Use generative AI to drive customer engagement with 2023 release wave 1 for Dynamics 365 Marketing and Customer Insights
Discover how 2023 release wave 1 for Dynamics 365 Marketing and Dynamics 365 Customer Insights will help you delight your customers while increasing your team’s efficiency. -
Spend more time selling—new sales capabilities in 2023 release wave 1
The role of the seller is evolving. Buyers expect a blend of digital and personalized experiences throughout their journey. -
Insert templates faster with email template views
With integrated record selection and email template views, finding the right email template is easier than before. -
Release wave 1: Transforming customer experiences with generative AI and Dynamics 365
Generative AI has left its mark on computing, and it’s only the beginning. -
Create beautiful email templates with enhanced email editor
With email templates, agents spend less time writing the same content repeatedly and more time helping the customers. -
Release wave 1 expands agility, automation, and innovation across Microsoft Dynamics 365 and Power Platform
Today we launched 2023 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2023. -
Supercharge sales conversion in 3 easy steps to drive revenue and customer wins!
Converting leads and opportunities directly contributes to the company’s revenue. -
Improve customer loyalty and reduce fraud with Nuance Gatekeeper
Nuance Gatekeeper is a biometric authentication and fraud prevention technology that can be integrated with Microsoft Dynamics 365 Customer Service. -
Copilot in Viva Sales available as thousands of customers adopt next-generation AI in Dynamics 365 Copilot and Power Platform
Since first announcing new AI-powered experiences for Microsoft Viva Sales last month, we’ve given these capabilities a name—Copilot in Viva Sales—and introduced new sales scenarios and updates.
