Turn attendees into loyal customers with Microsoft Teams and Dynamics 365 Marketing
Change. Adapt. Grow. Words we have had to embrace over the past 15 months as we’ve had to change the way we do business.
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Improve seller productivity with the deal manager experience
The enhanced deal manager workspace allows sellers to get a full view of their pipeline, quickly gather context and take action, collaborate with their colleagues, and work the way they want to work. -
How to approach your routing and assignment transformation with unified routing
The new unified routing capabilities in Dynamics 365 Customer Service allows organizations to implement incremental improvements without having to completely overhaul routing and assignment procedures all at once. -
Dynamics 365 Field Service (on-premises) use rights to retire on June 30, 2022
Today, we’re announcing that use rights for Dynamics 365 Field Service (on-premises) will be retired on June 30, 2022. -
Host web apps using Microsoft Edge WebView2 Process in Unified Service Desk 4.2
Unified Service Desk version 4.2, generally available since June, enables you to host web applications using Microsoft Edge WebView2 Process based on the Chromium open-source framework, as well as delivering improved performance and other enhancements. -
4 post-pandemic retail trends
The last few decades have seen monumental change in the retail industry. -
Accelerate time to market with Dynamics 365 Remote Assist for HoloLens 2
In today’s fast-evolving global economy, organizations are increasingly pressed to find ways to accelerate their time to market and unlock value to achieve a significant return of investment (ROI) on their technological investments. -
Driving empathetic, connected service experiences with Dynamics 365
The ongoing global pandemic has permanently changed our lives—from how we interact, where we work, and how we work. -
Enable productivity with native mobile experiences optimized for sellers
The new Dynamics 365 Sales mobile app integrates native mobile device capabilities with the best of Microsoft and Dynamics 365 Sales concepts: collaboration, productivity, engagement, and intelligent workflows to create a streamlined native mobile app experience. -
Empower seller excellence with customer feedback solutions
In today’s digital landscape, sellers face new changes at a rapid pace, making it more important than ever to be equipped with the right information when connecting with customers. -
Save time by cloning sales forecasts in Dynamics 365 Sales
Companies need accurate sales forecasts to keep on track to meet quarterly and annual revenue goals. -
Enhance workplace automation with prebuilt RPA templates for Dynamics 365 (preview)
For many businesses, success increasingly depends on having the agility to innovate and adapt to rapid change, responding to customer needs, competitive pressure, and industry trends.
