Turn prospects into engaged customers with intelligent sales and marketing
The selling landscape is undergoing fundamental changes, many of them driven by the effects of B2B customers’ experience as everyday consumers.
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6 tips for global versus local changes – Universal Resource Scheduling
In global CRM implementations, there is a fine line between changes that must be global versus changes that can be managed locally without affecting the entire organization. -
4 ways sales teams can close deals faster with AI-powered insights
In this two-part series, we’ll explore how AI capabilities in Dynamics 365 Sales Insights helps sales teams sell proactively and managers lead proactively. -
Retail webinar for September
The monthly Retail webinar for September was held on the 5th of September and showcased various features, some of which are releasing soon and others that are in the early stage of design. -
Five ways companies are transforming marketing
Digital transformation is essential to thriving and growing – and in some cases, surviving – in nearly every industry in every corner of the world. -
Enhancements and Bug Fixes for Field Service Version 7.5.13.73
Applies to: Field Service version 7.5.13. -
Enhancements and Bug Fixes for Field Service Version 8.8.3.533
Applies to: Field Service version 8.8.3. -
Announcing the timeline to move to Unified Interface
Over the last two years, our customers have been experiencing the benefits of the new user interface client for Dynamics 365 Sales, Customer Service, Project Service, Field Service, and Marketing. -
Scheduling versus dispatching – Universal Resource Scheduling
Depending on your organization, you might create bookings and want them to immediately appear on your field technicians’ mobile devices. -
Recap of Retail webinar for August
The monthly Retail webinar for August was held on the 1st of August and was loaded with exciting content. -
9 tips to maximize your screen real estate on the schedule board
The schedule board is the primary work space for dispatchers, and every pixel of real estate is essential for maximum productivity. -
September 2019 update for Dynamics 365 for Marketing is available now
The September 2019 update of Dynamics 365 for Marketing is available now! As usual, this release provides many performance improvements, reliability improvements, and bug fixes.
