Transitioning from Skype for Business to Microsoft Teams

To deliver smarter calling and meeting experiences with intelligent communications, we are bringing Skype for Business capabilities into Microsoft Teams.

What's new? Skype for Business Online to Be Retired in 2021.
Learn more

Best practices, tools, and resources on this page will help you make a successful transition to Teams.

Plan your upgrade with our help

Use the framework below to optimize your transition to Teams. Enlist your team, prepare your users, and execute your upgrade with our help.
Not a Skype for Business customer? Visit Success with Teams.

Learn more
Enlist project stakeholders Define project scope Plan technical readiness and user readiness Implement your upgrade Achieve operational excellence

Ensure project success with help from an upgrade project team that has representatives from business and IT, and includes designated IT pro, admin, and user readiness leads.​

Start here
  • Infographic with icons representing key steps or phases of an upgrade. The first icon which represents a group at a table is highlighted in blue.
  • Infographic with icons representing key steps or phases of an upgrade. The second icon which represents a document with information is highlighted in blue.
  • Infographic with icons representing key steps or phases of an upgrade. The third icon which represents three people with a tool is highlighted in blue.
  • Infographic with icons representing key steps or phases of an upgrade. The fourth icon which represents a launched rocket in flight is highlighted in blue.
  • Infographic with icons representing key steps or phases of an upgrade. The fifth icon which represents an upward trend on a line graph or chart is highlighted in blue.

Additional Teams guidance resources

Frequently asked questions (FAQ)

Attend upgrade planning webinar

View Skype to Teams roadmap

Learn more about Microsoft Teams