Transitioning from Skype for Business to Microsoft Teams

Ensure project success with help from an upgrade project team that has representatives from business and IT, and includes designated IT pro, admin, and user readiness leads.​

Take time to define key project logistics including scope, business goals, success metrics, risks, and timeline so stakeholders are aligned and working towards the same outcomes.

Confirm your environment is set up for success by understanding your user communities and designing a readiness plan to increase behavior change, adoption, and value realization.

Decide when to upgrade your organization. Pilot Teams and run Skype and Teams together before transitioning fully to Teams to ensure the best experience with minimal disruption.

Monitor your network and measure user satisfaction regularly to ensure consistent, quality experiences, sustained adoption growth, maximum business value, and ongoing optimization.