Google Search | 11A: Local explanations

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Google’s Search Generative Experience makes clear why the system did what it did (Guideline 11) by using progressive disclosure to make available more information about the sources used for a given AI overview (Pattern 11A).

The techniques used in this example have the potential to foster appropriate reliance on AI, by reducing overreliance. Keep in mind that overreliance mitigations can backfire. Be sure to test such mitigations in context, with your AI system’s actual users. Learn more about overreliance on AI and appropriate reliance on generative AI.

Google’s Search Generative experience showing results for a search query what types of planets are in our solar system. Results include an AI overview with three related sources that appear in cards on clicking the downward arrow. On clicking the vertical ellipses in each source, a more options panel appears that shows the source page’s URL, personalization applied and the relationship between the search and that source.
Image captured April 2024

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Guideline 11 > Pattern 11A

Pattern 11A: Local explanations