Content library

Regardless of background or experience, our work in progress begins here.

Two coworkers have a video conference call. One is on screen, and the other is watching with headphones on their computer in a home office. The world around them is sketched; a work in progress.


An informed, consistent, and empathetic practice involving reflection, and re-learning past behaviors and approaches to constantly improve our self-awareness and adopt inclusive behaviors.


Stereotypes, prejudices, or preferences that cause us to favor a person, thing, or group over another. They are implicit attitudes, behaviors, or words that we exhibit in our personal lives and in the workplace.


A behavior in which an individual, consciously or unconsciously, downplays a part of their known identity to blend into the mainstream. In workplaces, covering demands put undue pressure on those from marginalized communities.


To successfully increase diversity and strengthen inclusion, the ability to understand the feelings of another and the capacity to place oneself in another's position is key for leaders and coworkers in any workplace.

Global conversation

The conversation about diversity & inclusion varies from region to region and country to country. At Microsoft, we believe that we need to take a holistic, global approach to D&I that reflects those nuances and differences.

Growth mindset

Coined by Carol Dweck, a belief that our abilities can be developed through dedicated learning. Applied to D&I, it is about building understanding over time through intentional effort, making mistakes, and then applying learnings.


Distinguishing qualities, beliefs, and expressions that are specific to a person. It describes an individual’s comprehension of themselves as a discrete, separate entity.

Inclusion opportunity

In a global marketplace, organizations have the opportunity to prioritize the representation and inclusion of members of marginalized communities, for the benefit of individuals, leaders, and the organization.


Coined by Kimberlé Crenshaw, the interconnected nature of social and political identities such as race, class, and gender as they apply to a given individual or group, which may create modes of discrimination and privilege.


Unearned set of advantages, entitlements, benefits granted to a particular person or group, exercised to the exclusion or detriment of others. Privilege may be experienced without awareness and exists across communities and identities.