Product Terms

The Product Terms contains all the terms and conditions governing the use of Microsoft Products and Professional Services acquired through Microsoft licensing programs. The terms formerly contained in the “Online Services Terms” have been moved into the “Product Terms” and no longer exist as standalone terms. For more information about the Product Terms, read the FAQ: Product Terms. Archived versions of the Product Terms documents prior to February 1, 2021 are available here, and archived versions of the Online Services Terms documents are available here.

Current Terms (also includes terms archived since July 2020)

Archived Product and Online Service Terms (includes documents published prior to February 2021)


Online Services Data Protection Addendum (DPA)

When you subscribe to an Online Service under the terms of the Product Terms, the data processing and security terms are defined in Microsoft Online Services Data Protection Addendum (DPA). The DPA is an addendum to the Product Terms (and formerly OST). The current and archived editions of the DPA are available for download here.

Services Provider Use Rights (SPUR)

The Services Provider Use Rights (SPUR) provides details on how products acquired through the Microsoft Services Provider License Agreement (SPLA) may be used. The SPUR can now be viewed in an easy-to-use website as an alternative to viewing the same terms published in the downloadable Word document version. The downloadable Word document versions of the current and archived editions of the SPUR will continue to be available for download here.

Current Terms (also includes terms archived since December 2021)

Archived SPUR (includes all published documents)


Service Level Agreements for Microsoft Online Services (SLA)

The Service Level Agreements (SLA) describe Microsoft’s commitments for uptime and connectivity for Microsoft Online Services. The current and archived editions of the SLA are available for download here.

ISV EULAs and Product List

The Microsoft Independent Software Vendor (ISV) End User License Agreements (EULAs) and Product List provide details on the availability, discontinuations, migration paths, and use of software acquired through the Microsoft Independent Software Vendor Royalty license program. The ISV EULAs and Product List are updated quarterly. The current and archived editions of the ISV EULAs and Product List are available for download here.