Product Terms

The Product Terms contains all the terms and conditions for how you purchase licenses for software and online services through Microsoft Volume Licensing programs. The Product Terms document is updated monthly as a successor to the Product Use Rights and Product List. The current and archived editions of Product Terms are available for download. For more information, read the Product licensing FAQ.

Online Services Terms (OST)

When you subscribe to an Online Service through a Microsoft Volume Licensing program, the terms for how you can use the service are defined in the Volume Licensing Online Services Terms (OST) document and program agreement. The OST is updated monthly as a successor to the Microsoft Online Services Use Rights. The current and archived editions of the OST are available for download.

Services Provider Use Rights (SPUR)

The Services Provider Use Rights (SPUR) provides details on how products acquired through the Microsoft Services Provider License Agreement (SPLA) may be used. The SPUR is updated quarterly. The current and archived editions of the SPUR are available for download.

Service Level Agreements for Microsoft Online Services (SLA)

The Service Level Agreements (SLA) describe Microsoft’s commitments for uptime and connectivity for Microsoft Online Services. The current and archived editions of the SLA are available for download and they cover Office 365, Intune, Dynamics 365, and Azure.

ISV EULAs and Product List

The Microsoft Independent Software Vendor (ISV) End User License Agreements (EULAs) and Product List provide details on the availability, discontinuations, migration paths, and use of software acquired through the Microsoft Independent Software Vendor Royalty license program. The ISV EULAs and Product List are updated quarterly. The current and archived editions of the ISV EULAs and Product List are available for download.