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Microsoft 365 Copilot 
Microsoft Copilot Studio

Create, customize, and launch AI agents easily

Copilot Studio is a platform for building and managing agents. Connect them to your business data, create your own with natural language, and publish them across the channels your teams and customers use.
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Agent 365

Introducing Microsoft Agent 365 - the control plane for agents

Extend the same infrastructure, apps, and protections that you already use to agents, and leverage familiar capabilities that have been adapted to agent needs.
Learn more about Agent 365
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Copilot Studio Blog
3-minute read

Explore the latest Copilot Studio innovations as the AI agent platform for Copilot

Read the announcement
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Copilot Studio Blog
3-minute read

Available today: GPT-5 in Microsoft Copilot Studio

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Copilot Studio Blog
3-minute read

Anthropic joins the multi-model lineup in Microsoft Copilot Studio

Read the announcement
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Features

Transform your business with custom AI agents

  • Design agents that respond to natural language prompts with a conversational flow—answering questions, guiding workflows, or completing tasks using your business data.
  • Build agents that manage tasks or business processes autonomously—planning, learning, and escalating work items when needed.
  • Get ready-to-use agents from the Agent Store or start with a template and customize it based on your business needs.
  • Create voice or phone-based agents powered by generative AI to help users and customers more quickly—and free service representatives for more complex cases.
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USE CASES

Build agents tailored to your business needs

Explore use cases
Finance

Balance sheet reconciliation agent

Ensure accurate balance sheets using an agent that detects variances and automates corrections.
Get started
Human resources

Recruitment assistant agent

Quickly find and rank top candidates with an agent that handles screening and highlights best matches.
Get started
Customer service

Personalized cross-sell or upsell agent

Use an agent to help spot customer preferences and deliver personalized upsell recommendations.
Get started
Information technology

IT support agent

Automate ticket intake and creation, triage, and communication with AI-powered support.
Get started
Legal

Automated contract review agent

Accelerate legal reviews with an agent that detects risks, deviations, and issues—and recommends changes.
Get started
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Pricing

Choose the best plan for you

See pricing details

Microsoft 365 Copilot

$30.00
user/month, paid yearly
Includes Copilot Studio access for all licenses—great for empowering employees to build and use agents internally.
Buy now Learn more
Microsoft 365 Copilot may not be available for all markets and languages. To purchase, customers must have a qualifying Microsoft 365 plan for enterprise or business.
  • Create internal agents that work within Microsoft 365
  • Access Copilot Studio at no extra cost—available to all licensed Microsoft 365 Copilot users
  • Build and access agents for internal workflows as often as you need without usage limits

Microsoft Copilot Studio

Pre-purchase plan
Includes prepaid Copilot Credit Commit Units—ideal for organizations who want to choose their credit amount up front and manage variable month-to-month usage.
Buy now Try for free
An Azure subscription is required to use agents.

Sign up for a free Azure account and receive a $200.00 credit to create agents or use in other Azure services.

Get started

Microsoft Copilot Studio

Pay-as-you-go
Includes flexible, usage-based billing—great for organizations who are just getting started with Copilot Studio or have variable monthly needs.
Get started Try for free
An Azure subscription is required to use agents.
  • Pay only for what you use
  • Keep business-critical agents running
  • Start building and using agents without any upfront commitment
  • Build autonomous agents and create agents for external channels like websites, apps, or social platforms

Sign up for a free Azure account and receive a $200.00 credit to create agents or use in other Azure services.

Get started
CUSTOMER STORIES

See why 90% of the Fortune 500 use Copilot Studio

  1. Pets logo
  2. Estee Lauder logo
  3. Dow logo
  4. amgen logo
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Pets logo
Pets at Home boosts efficiency and customer care with agents built in Copilot Studio
10x
Faster fraud detection
20x
More cases processed per day
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Estee lauder logo
Estée Lauder builds AI agent to help accelerate insights and inform decision-making
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Dow logo
Dow identifies millions in cost savings using Copilot and agents
100+
Use cases identified for agents
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amgen logo
Amgen builds agent in six weeks with Copilot Studio to help speed up R&D
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Virgin Money transforms customer experiences with an AI assistant built using Copilot Studio
54%
Customer engagement on outbound messages
97%
Journey completion rate
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RESOURCES

Dive deeper with Copilot Studio

  1.
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Assessment

Is your organization ready for agents?

Take the Agent Readiness Assessment to uncover strengths and gaps across strategy, tech, culture, and governance—then accelerate your path to frontier firm status.
Take the assessment
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Webinar

Quickly build, deploy, and scale AI agents

Get an overview of AI agents, see how businesses use Copilot Studio to build and deploy them, and explore real-world use cases.
Watch the webinar
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Adoption

Copilot Studio adoption hub

Learn how business users, IT leaders, and developers can successfully roll out Copilot Studio across their organization.
Explore the hub
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NEXT STEPS

Get started

Begin a free trial of Copilot Studio

Try for free
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Stay up-to-date with the latest from Copilot Studio

Learn about new features, releases, and updates directly from the team working on Copilot Studio.
Read the blog
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Explore the Copilot Studio adoption hub

Find guides, demos, how-tos, and best practices to help your team confidently integrate AI and optimize business processes.
Learn more

Frequently asked questions

  • Copilot Studio is an end-to-end conversational AI platform that empowers you to create agents using natural language or a graphical interface. With Copilot Studio, you can easily design, test, and publish agents for your needs. You can build a standalone agent or publish to Microsoft 365 Copilot.

  • Agents are expert systems that surface in different channels, including in the background of Copilot. Copilot can bring together many agents into a simple interface for easy access.

    Agents use AI to automate and execute business processes, for a person, team, or organization. They range from simple to advanced and may include those that:

    • Answer user questions by retrieving or summarizing information.
    • Take actions when asked, automate workflows, and replace repetitive tasks.
    • Operate independently, dynamically plan, learn, and escalate.
  • With Copilot Studio, you can build agents and publish them anywhere, including Microsoft 365 Copilot. When you publish to Copilot, your organization benefits from being able to use that agent within the applications your employees frequently work in, such as Teams, SharePoint, and Microsoft 365 Copilot Chat.
  • Yes. What was formerly known as Microsoft Power Virtual Agents is now included in Microsoft Copilot Studio, so you can continue using the same features—alongside additional capabilities for creating and orchestrating agents.
  • Generative AI within Copilot Studio is designed to align with our responsible AI principles, including fairness, reliability and safety, privacy and security, transparency, inclusiveness, and accountability.

    Learn more
  • Copilot Studio supports Chinese (simplified and traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazilian), Russian, Spanish, Swedish, Thai, and Turkish.

    Learn more
  • Copilot Studio is the comprehensive tool for building agents. Agents built in Copilot Studio can be deployed across multiple channels—organizations pay only for usage when they select the pay-as-you-go plan. For those licensed for Microsoft 365 Copilot, usage of agents published to Microsoft 365 Copilot is included in their license.
  • Copilot Studio is sold as tenant-wide Copilot Credit packs of 25,000 Copilot Credits each, priced at $200.00/pack/month. Whenever an action or response is completed by an agent, a varying number of Copilot Credits will be billed depending on the specific usage. The triggered action or response is included in the original billable Copilot Credit and doesn’t count as a separate billable Copilot Credit.

    Copilot Studio is also available to sign up for as a pay-as-you-go meter in addition to the existing Copilot Credits packs. This will allow customers the flexibility to only pay for the Copilot Credits they consume at the end of their monthly billing period, after use. This new pay-as-you-go meter requires no upfront license commitment, allowing customers to scale usage and help ensure business continuity for critical business processes.

  • There are no in-product features or capability differences between the Copilot Credit pack and the pay-as-you-go meter. The only difference is the way a customer pays for the service. With Copilot Credit packs, customers pay up front ($200.00/pack/month for 25,000 Copilot Credits). The pay-as-you-go meter requires no up-front license commitment and allows customers to pay only for the Copilot Credit capacity they use at the end of the billing period.

    Download the licensing guide

  • In order to set up pay-as-you-go billing for an environment, you first need an active Azure subscription that you can link to that environment. Read the documentation to learn more.

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