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AI Built for Work

Microsoft 365 Copilot vs.
ChatGPT Enterprise: Not all AI is built for work

Two AI tools. Same prompts. See how Microsoft 365 Copilot, powered by Work IQ, compares to ChatGPT Enterprise—and why Copilot is the right choice for work.

Copilot knows Microsoft Teams meetings. ChatGPT doesn’t.

Copilot reasons over Teams meetings during and after the meeting so you can easily track action items and decisions. ChatGPT did not reason over Teams meetings and did not surface action items from the meetings.1

Copilot knows your organization. ChatGPT doesn’t.

Copilot understands your org structure and how teams are connected, so you get personalized and relevant responses for your work. ChatGPT incorrectly inferred direct reports and included other individuals who were outside of the direct reporting structure.2

Copilot enforces sensitivity labels. ChatGPT doesn’t.

Copilot keeps sensitive data protected, so you can prevent oversharing of confidential business information. ChatGPT did not enforce sensitivity labels and shared sensitive data.3

Copilot handles encrypted files. ChatGPT doesn’t.

Copilot automatically reads and reasons over encrypted files you have access to, so you get critical insights while maintaining compliance. ChatGPT did not reason over the encrypted file the user had access to.4

Copilot reads SharePoint pages. ChatGPT doesn’t.

Copilot understands and pulls information from SharePoint pages, so you can get relevant insights about your business and projects without extra steps. ChatGPT did not reason over the SharePoint page.5

Why Microsoft 365 Copilot

Copilot is built with Work IQ—an intelligence layer that understands your work data, patterns, and company context to anticipate your next steps and turn intent into results.
Learn more about Work IQ

Trusted by leading brands around the world

  1. Teladoc logo
  2. Finastra logo
  3. A blue text logo on a white background with the words HELLENIQ ENERGY accompanied by a blue circle containing a white cross and a white star.
  4. A black and yellow logo with text reading ICG BUILDING. REDEFINED..
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Teladoc logo
“Copilot saves us thousands of hours as an enterprise just through eliminating daily processes—it’s driving operational efficiency across Teladoc.”
Eddie Swafford, VP, Operations, Teladoc Health
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Finastra logo
“We managed to transcribe and pull all the intelligence that we needed using Copilot. That would’ve taken weeks, but it took a matter of minutes.”
Karen Quinn, Sr. Director, Brand and Corporate Communications, Finastra
A blue text logo on a white background with the words HELLENIQ ENERGY accompanied by a blue circle containing a white cross and a white star.
“Users caught up on missed meetings nearly four times faster and reduced email handling time by 64%.”
George Konstantelos, Group Digital Transformation Director, HELLENiQ ENERGY
A black and yellow logo with text reading ICG BUILDING. REDEFINED..
A black and yellow logo with text reading ICG BUILDING. REDEFINED..
“Copilot effectively served as the equivalent of two additional full-time employees.”
Nick Masci, Co-founder, ICG
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Get started with Copilot

Choose the Copilot plan that’s right for your organization

Explore Microsoft 365 Copilot plans, pricing, and capabilities to find the best fit for your business.
See plans and pricing Try Copilot
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Try the prompts that set Copilot apart

Explore real prompts and examples that show how Microsoft 365 Copilot helps you work smarter, faster, and more confidently.
Get the prompt guide
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How Copilot is AI built for work

Learn how Microsoft 365 Copilot applies AI across everyday work—grounded in real business scenarios, enterprise data, and secure design.
Read the blog

Frequently asked questions

  • Microsoft 365 Copilot goes beyond AI chat. It is designed as an end-to-end AI solution that works across Microsoft 365 apps, grounds responses in real work context using Work IQ, and comes with agents to automate tasks and business processes. It also offers flexibility and choice with the latest AI models along with admin controls, audit logging, and compliance support—meeting enterprise requirements by design, not as an afterthought.
  • Microsoft 365 Copilot follows Microsoft’s responsible AI principles and uses your organization’s existing identity, compliance, and encryption controls. It never trains on your data, and all interactions remain within your Microsoft 365 tenant—helping you work confidently with sensitive information.
  • Microsoft 365 Copilot leverages Work IQ, provides AI in the flow of work, and is built on a comprehensive approach to security and governance that are top differentiators compared to how other AI solutions work.

    Microsoft 365 Copilot offers workflow continuity with persistent chat and memory across the Microsoft 365 apps, such as Outlook, Word, Excel, and PowerPoint. It also provides access to meetings and allows users to access AI without context switching.

    All the business data that Microsoft 365 Copilot reasons over are protected by Enterprise Data Protection. Copilot also inherits the security, privacy, and compliance policies you’ve set up in Microsoft 365. 
  • Microsoft 365 Copilot keeps your existing security and compliance controls for your data. Permissions, confidentiality labels, and data loss prevention policies remain intact. The Microsoft Admin Center offers transparency and visibility across Microsoft 365 and Microsoft 365 Copilot.
  • Microsoft 365 Copilot provides Enterprise Data Protection across all business data, including Microsoft 365 data and data brought in by connectors. They are all protected within the Microsoft 365 environment. ChatGPT uses ingestion or sync connectors that pull Microsoft 365 data outside Microsoft’s trust boundary.
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