From efficient scheduling capabilities and appointment confirmations, to the ability to carefully track client preferences and update ever-evolving business services and pricing, contact management software has become more critical than ever before to a company’s success. While it is obvious that the right contact management software can increase productivity by streamlining efficiency, many companies have yet to realize all the components available to them when using contact tracking software.
Believe it or not, only 10 percent of small businesses use an online app or software to schedule appointments, with a shocking 8.8 percent still using a pen and paper. According to GetApp Lab, just over half of small businesses are using an online calendar to get the job done. Translation – if you fall into this category, your business is missing out. Contact management software offers easy-to-use tools to manage your business information and customer profiles in the most streamlined and efficient way possible.
Today’s client management software is designed to be an organized hub for all of your business information, increasing productivity (thus your bottom line) by storing information that includes everything from booking and managing appointments, to logging customer information and preferences, while letting you set business hours and provide detailed service and pricing information. With web-based contact management, you can have easy access to everything you need, all in one place.
Here are four ways to promote your business, services and availability, while keeping track of appointments, pricing and customer preferences with contact tracking software:
1. Take advantage of easy online scheduling.
No more time-consuming phone calls back and forth. With web-based contact management, your existing clients or potential customers can easily schedule services online via a computer or mobile app for those on-the-go. Automatic appointment confirmations and reminders for both customers and staff help to eliminate scheduling confusion and potential missed appointments. Discover scheduling made simple, with client management software designed for your specific business needs. Simple mobile access is critical to ensuring that clients can schedule appointment times at their convenience, while also giving you instant visibility to make planning and scheduling easier.
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