FEBRUARY 09, 2026 4 MIN READ

What is natural language processing (NLP)?

NLP technology enables computers through AI assistants to understand and respond to human language

AI art created via Copilot

Natural language processing—often shortened to NLP—is a branch of artificial intelligence that helps computers understand, interpret, and respond to human language. It’s the technology that allows computers and AI assistants like Microsoft Copilot to understand language the way people use it—naturally.

NLP covers both text and voice. Whether you’re typing a question, speaking to a voice assistant, reading captions, or listening to an AI-generated explanation, NLP is working behind the scenes. You’ve already used NLP in AI many times without realizing it: Search engines rely on it to interpret your questions. Chatbots use it to hold conversations. Voice assistants use it to understand speech. Even everyday tools like autocorrect, translation apps, and email suggestions depend on NLP to make language feel effortless. In this article, we’ll discuss the details of how NLP works and why it matters in everyday life.

How NLP works

Understanding how NLP works doesn’t require diving into algorithms or math. NLP follows four simple steps:

  1. Understanding the input: The system reads or hears your words. This could be text you typed or speech you spoke aloud.

  2. Understanding the meaning: NLP identifies your intent, tone, and context. For example, “jaguar” could mean an animal, a car, or a sports team—NLP uses context to figure out which one you mean.

  3. Processing information: The AI connects your request to relevant knowledge. If you ask a question, it looks for the most helpful information. If you ask for a rewrite, it analyzes your text.

  4. Generating a response: Finally, the system replies in clear, natural language—something that feels conversational rather than robotic.

This process allows Copilot and other AI assistants to understand and respond appropriately to your prompts.

What can NLP in AI do?

NLP in AI powers a wide range of capabilities, including:

  • Answering questions and explaining topics

  • Summarizing long documents

  • Translating languages

  • Rewriting or improving writing

  • Understanding follow-up questions

  • Responding conversationally instead of just giving links

These abilities make modern AI tools like Copilot feel more like collaborators than search engines.

Why NLP matters in everyday life

NLP shows up in small everyday moments, making technology feel more intuitive and less mechanical. When you type a question into a search bar, NLP helps the system understand what you mean—even if you misspell a word or phrase it casually. When you ask a voice assistant to set a timer or play music, NLP interprets your speech and turns it into an action.

NLP also powers AI features like article summaries, language translation, writing suggestions, personalized recommendations, and real-time captions, reducing friction between humans and technology. You don’t need special commands or technical knowledge; just speak or type the way you normally do, and NLP takes care of the rest.

NLP makes human language seem effortless, when responding to an AI assistant

AI art created via Copilot

How Copilot uses NLP

Copilot uses NLP to understand your questions the way you naturally ask them. You don’t need perfect phrasing or technical prompts—Copilot adapts to your style, whether you’re writing casually, formally, or somewhere in between. Here are a few ways that NLP enhances your Copilot experience:

  • Natural conversations: Copilot understands follow-up questions and clarifications without needing you to repeat the original prompt.

  • Clear explanations: It can break down complex ideas into simple, digestible language.

  • Summaries: Instead of sending you to multiple websites across several tabs, Copilot can summarize information directly.

  • Text and voice support: Whether you type or speak, NLP helps Copilot interpret your intent .

  • User-centered design: Copilot acts as an AI companion—supportive, conversational, and focused on helping you think clearly.

NLP in the real world

In your everyday interactions with AI, NLP makes everything smoother. For example, when you prompt Copilot to “Explain the difference between a major and minor chord,” it uses NLP to simplify the concept without losing accuracy. NLP also enables AI models, including the ones used to power Copilot, to identify the main ideas in articles or longer texts and condense them into a clear overview. Here are a few other situations where NLP smooths your interactions with AI:

  • Tone-based prompts: “Help me rewrite this email.” NLP allows Copilot to understand tone—professional, friendly, concise—and adjust accordingly.

  • Follow-up questions: “What does this mean?” Follow-up questions feel natural because NLP tracks context.

  • Voice-based questions: NLP interprets speech, even with background noise or casual phrasing.

In each case, NLP allows Copilot to understand your intent, not just the keywords you typed.

Why NLP makes AI feel more human

NLP is the reason AI interactions with Copilot feel conversational rather than mechanical. It reduces technical friction, saves time, and helps you get answers without digging through pages of results.

When AI understands your language, you feel understood—not overwhelmed. That sense of clarity is especially valuable in a world full of information overload. NLP helps transform scattered data into meaningful, human-centered communication.

NLP: your key to unlocking more natural AI experiences

NLP is how AI understands human language. It powers the tools you already use every day—from search engines to voice assistants. And with Copilot , NLP turns questions into conversations, helping you move from complexity to clarity with ease. Try Copilot today and experience the difference NLP makes in your AI interactions.

DISCLAIMER: Features and functionality subject to change. Articles are written specifically for the United States market; features, functionality, and availability may vary by region.

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