We are updating the Microsoft Services Agreement, which applies to your use of Microsoft consumer online products and services. We’re making these updates to clarify our terms and ensure that they remain transparent for you, as well as to cover new Microsoft products, services and features.
These updates, which are summarized below, will take effect on August 15, 2022. If you continue to use our products or services on or after August 15, 2022, you are agreeing to the updated terms of the Microsoft Services Agreement.
The Microsoft Services Agreement is an agreement between you and Microsoft (or one of its affiliates) that governs your use of Microsoft consumer online products and services. You can see a full list of the covered products and services here.
The Microsoft Services Agreement does not apply to products and services dedicated to business customers, including Microsoft 365 for business, education, or government customers, Azure, Yammer, or Skype for Business. For commitments regarding security, privacy and compliance as well as related information that applies to Microsoft 365 for business, please visit the Microsoft Trust Center at https://www.microsoft.com/trust-center/product-overview.
We have provided a summary of the most notable changes here.
To see all of the changes, we recommend you read the full Microsoft Services Agreement.
The updates to the Microsoft Services Agreement will take effect on August 15, 2022. Until that time, your current terms remain in effect.
By using or accessing our products or services on or after August 15, 2022, you are agreeing to the updated Microsoft Services Agreement. If you do not agree, you can choose to discontinue using the products and services, and close your Microsoft account before August 15, 2022.
U.S. customers may reject our changes to Section 15, the Binding Arbitration and Class Action Waiver, by signing and mailing notice to Microsoft Corporation, ATTN: CELA Arbitration, One Microsoft Way, Redmond, WA 98052-6399, within 30 days of August 15, 2022. If you do, the June 15, 2021 version of Section 15 will apply to you.
If you are a U.S. customer, and due to a disability, you are unable to communicate with Microsoft via U.S. mail or sign a physical document, you may use email to send us your Demand for Arbitration (if we have not been able to resolve your dispute informally first as required under Section 15.b), or to reject any change we made to Section 15 (arbitration and class action waiver) in the most recent Microsoft Services Agreement, under Section 15.f. You may email these items to Msftarb2@microsoft.com instead of sending them by U.S. mail (as the Microsoft Services Agreement would otherwise require), and you may sign either one by typing your name. If you have any difficulty accessing the Microsoft Services Agreement, please contact us at Msftarb2@microsoft.com for accessibility assistance.
