This is the Trace Id: 62ad05551d75c871d03784925770f9bf
Skip to main content
Small Business

Support for your small business

Get the resources, help, and support you need to keep your business moving forward.
A man on a Teams video call with a Microsoft Product Expert.

Expert advice

Our product experts are here to help you find the right solutions for your business needs. We’re available Monday to Friday from 6:00 AM to 6:00 PM Pacific Time.
Surface Pro 9 for Business being used with a Surface keyboard and Surface Arc Mouse.

Product support

Get the most out of your Microsoft products with support and learning resources.

Access to resources

A Surface Pro for Business, Copilot Plus PC in Black on kickstand with Flex Keyboard facing left.
Limited-time offer

Up to $600 cash back with trade-in

Buy a Surface for Business, Copilot+ PC and get extra cash back when you trade in an eligible device.**
Retail store manager doing queue management via tablet on the store floor.

The latest resources for your small business

Find tools, guides, and expert tips to help you start, manage, and grow your business, whatever its size.

Frequently asked questions

Why shop at Microsoft Store for your business

Consider us your go-to specialists for Microsoft products and services. Whether you’re a company of three or 300, our product experts can help you find the right Microsoft devices, software, and resources to meet your goals and grow your business.

Free 2-3 day shipping

Get your order in 2-3 days with no minimum purchase required.

Free 60-day returns

Return almost any physical product within 60 days in like-new condition in its original packaging for a full refund. Some exclusions apply.**

60-day price protection

Buy now, enjoy price protection for 60 days from your delivery date. If we drop the price of a select physical product, contact us and we’ll honor a one-time price adjustment. Exclusions apply.**

Work worry-free with extended coverage

Accidents happen but business must go on. Avoid unplanned setbacks and expenses, with up to 4 years coverage when you purchase one of our Microsoft protection plans.
**Offer valid with purchases of any Surface Pro for Business, Copilot+ PC, 13-inch | Intel; Surface Pro for Business, Copilot+ PC, 12-inch | Snapdragon; Surface Pro for Business, Copilot+ PC, 13-inch | Snapdragon; Surface Laptop for Business, Copilot+ PC, 13-inch | Snapdragon; Surface Laptop for Business, Copilot+ PC, 15-inch | Intel; Surface Laptop for Business, Copilot+ PC, 15-inch | Snapdragon; Surface Laptop for Business, Copilot+ PC, 13.8-inch | Intel; Surface Laptop for Business, Copilot+ PC, 13.8-inch | Snapdragon, between October 1, 2025 – December 31, 2025 (the “Promotion Period”) after trade in of qualifying device where the customer submits the online trade-in claim for their used device, plus proof of purchase for new device, during the Promotion Period, while supplies last. Available only through the Microsoft Store online in the United States. To be eligible for the reimbursement, the customer must mail in the qualifying trade-in device within 15 days of completing the online trade-in process. Offer valid for reimbursement after trade in of a qualifying device (PC, laptop, mobile phone, tablet, or video game console). To be eligible for trade in, (i) you must own the qualifying device, (ii) the device must power on, (ii) the battery must hold a charge (the device must not be required to be plugged in to operate), and (iv) the device must be in fully-functional, working condition and not have broken or missing components, a cracked display or screen, liquid damage, modification(s) or the device warranty seal broken. The device cannot be password protected and must include its original chargers, accessories, and hard drive. Trade in value depends on device type and condition after inspection by Teladvance. All trade-ins and reimbursements are subject to Teladvance’s sole discretion and approval. Devices determined to not meet eligibility criteria may be shipped back to the customer or recycled. Recycled devices are not eligible for cash back. All trade-ins are final. See Microsoft Store Trade-in Program   for steps and requirements. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Price discount does not include taxes, shipping, or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Limit of 1 trade-in per new Surface device purchase per customer, up to a maximum of 5 trade-ins per customer.

**Microsoft Store Price Adjustment: Valid on purchases of qualifying physical consumer products and Surface for Business devices made at Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Price adjustments for Surface for Business devices can be made via credit card for purchases made on Microsoft.com website only.

**Eligible Retailer Price Adjustment: Valid on purchases of qualifying new consumer physical products from Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Excludes ROG Xbox Ally, ROG Xbox Ally X, Surface for Business devices and accessories, and refurbished products. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. Exclusions apply.

**Both price adjustments: Price Adjustment must be requested within 60 days after the customer receives the product and cannot be completed at time of purchase. Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Center. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support and provide any information requested by a representative. For purchases from a Microsoft Experience Center, you must return to the location with your receipt. Limit 1 price adjustment per product. Excludes Surface Hub, HoloLens, and Windows DevKit.

See Microsoft Store Price Protection for full terms and full list of eligible retailers. Microsoft reserves the right to modify or discontinue offers at any time.