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Frequently asked questions
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Microsoft is best known for its Windows operating system, Microsoft 365 (including Word, Excel, PowerPoint, and Outlook), and the Azure cloud computing platform.
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Microsoft 365 for Business is a suite of programs designed to help you grow and manage your business. Whether you're booking appointments or creating marketing materials, there's an app for you.
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Yes, it’s easy to upgrade your Microsoft 365 home account to a business account. Upgrade your subscription as your business needs dictate and gain access to tools to help your company thrive.
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When your business changes or you need more features, upgrading to a different plan is simple. The easiest way to do this is to use the Upgrade tab in the admin center. However, using the Upgrade tab isn't supported in all situations, and in some cases, you might be able to change plans manually.
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Microsoft offers a wide range of products and services, including:
- Operating Systems: Windows 10, Windows 11
- Productivity Software: Microsoft 365 (Word, Excel, PowerPoint, Outlook)
- Cloud Services: Azure
- Developer Tools: Visual Studio
- Business Solutions: Dynamics 365
- Gaming: Xbox consoles and games
- Hardware: Microsoft Surface computers and Surface for Business
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Business management software is a term used for systems and applications that are designed to provide support for and automate the functions of most businesses. Cloud business management software refers to the ability to access these programs and apps anywhere because they—and all their information—are stored in the cloud as opposed to in a single physical location. Microsoft 365 for Business is considered business management software.
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To install Microsoft 365 for Business, you'll need to sign in at Office.com to download and install the apps and programs.
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Microsoft offers business software such as:
- Microsoft 365 for Business: Includes Word, Excel, PowerPoint, Outlook, Teams, OneDrive, and more
- Dynamics 365: Business applications for CRM and ERP
- Microsoft Teams: Collaboration and communication platform
- Power BI: Data visualization and business intelligence tool
- Azure: Cloud computing services
- Microsoft Project: Project management software
- Visio: Diagramming and vector graphics application
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One option for renewing your Microsoft 365 for Business subscription is to turn on recurring billing. Once this is enabled, your account will continue to be billed annually via the credit card or bank account you've specified. Prepaid product licenses are also available—you can extend their expiration date and add more licenses to your business's subscription.
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- Price Protection Terms and Conditions: Microsoft Store Price Adjustment: Valid on purchases of qualifying physical consumer and commercial physical products made at Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Eligible Retailer Price Adjustment: Valid on purchases of consumer physical products from Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. Exclusions apply. Both price adjustments: Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Center. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, you must return to the location with your receipt. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit. See Microsoft Store Price Protection for full terms and full list of eligible retailers.
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Returns Terms and Conditions: Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.
Warranties, extended service plans, and Terms & Conditions for your device.