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Surface

The Microsoft Store Promise for Surface

A person uses a Surface device while sitting at a desk.

Your Surface destination

From free shipping and extended free returns to flexible financing and remote learning options, Microsoft Store will help you get the most from your new Surface.

Fast, free shipping

Get your order in 2-3 days, no minimum purchase required.

Extended free returns

Enjoy free returns on any eligible product purchased between now and Dec 31, 2021. Just return it by Jan 31, 2022.1

60-day low price promise

If you buy a Surface from us and our price drops within 60 days of your purchase, we’ll refund you the difference.2

90 days free support

Having issues? We’re here to help. Every Surface comes with free technical phone assistance for the first 90 days after purchase.

Expert help when you need it

A person chats with a Microsoft Store associate on a video call.

Personal shopping appointments

Get free expert product recommendations from Microsoft Store associates on Surface, Microsoft 365, and all things gaming.

A person uses Surface Duo to take online classes at home.

Free virtual workshops and trainings

Improve your skills for working and studying anywhere with free online classes and trainings led by Microsoft Store associates. We can help you optimize your at-home setup, share advice on how to use Teams, and engage students of all ages in interactive learning.

Special pricing, offers, and discounts

A collection of Surface devices in various colors.

Explore our financing options

We invite you to take advantage of financing for all your Microsoft purchases.

Savings for students

Microsoft Store empowers K-12 and higher education students, faculty, and parents with an education discount up to 10% off select products.
A student uses a Surface device to edit PowerPoint slides.
A military family.

Military discount and free APO shipping

All active, former, and retired military members and their immediate families are eligible for savings up to 10% on select Surface devices and more, in addition to free shipping to APO addresses.

Business solutions for your needs

Get the right software and devices for your business or school. For questions and special business pricing, call us at 866-425-4709 or request a quote.
A person uses a Surface device to work at home.
Surface laptops and 2-in-1 devices that qualify for trade in.

Trade in and upgrade to a new Surface

Buy a qualifying Surface and get cash back when you trade in an eligible used device.

Microsoft Complete protection plan

Stay covered with Microsoft Complete for up to 4 years. Work and play worry-free with extended protection and support for your device, including accidental damage coverage for up to 4 years.
  • [1] Available with eligible purchases made at Microsoft Store in the United States (including Puerto Rico) and Canada from October 1, 2021 through December 31, 2021; purchases can be returned through January 31, 2022. Items can be returned by contacting online Customer Service by chat or phone at 1-877-696-7786. Available with consumer purchases only. Not available for purchases made by any business, commercial, or reseller customers. The Microsoft Store standard return policy applies to extended holiday returns. Please see the Microsoft Terms of Sale for more information. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.
  • [2] Offer valid on purchases of Surface devices made at Microsoft Store in select markets within 60 days from purchase (“Offer Period”). Excludes Surface Hub. Offer not valid on purchases made at third party retailers. Customer is eligible for price adjustment only if 1) Customer purchases a Surface device during the Offer Period, 2) the price of that Surface is reduced during the Offer Period, and 3) Customer requests a price adjustment while the Surface price is reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support with order number and any other information requested by the Microsoft Store Sales representative for price adjustment. Credit will be provided to Customer in same method of payment (credit card use will be credited to original card). Offer limited to 5 devices per eligible customer in total during the Offer Period and a maximum of one price adjustment per device. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.