AI for Retail: Empower Customers with AI Assistants

Microsoft AI

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Outcomes

Drive real results in retail

Elevate shopping experiences with AI-powered conversational commerce, providing shoppers convenient and delightful interactions. Deliver personalized recommendations to improve conversion rates, basket sizes, and engagement. Relevant for CMOs, Chief Merchandising Officers, and Chief Digital Officers.

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Increase conversion rates

Drive more sales with personalized conversations and recommendations—turning browsers into buyers.

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Encourage larger basket sizes

Suggest complementary products and exclusive offers, encouraging shoppers to add more to their carts.

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Improve your site engagements metrics

Provide personalized support to increase session times, minimize bounce rates, and encourage repeat visits.

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Reduce return rates

Help customers choose smarter with more product detail and tailored suggestions, resulting in fewer returns.

ソリューション

組織に最適な AI アプローチを見つける

革新的な AI のメリットを得るために、購入、拡張、構築、またはパートナーシップを活用してください。

事前構築済みのソリューションを購入する

Microsoft 365 Copilot

企業向け仕様のセキュリティが組み込まれた強力な AI アシスタントで働き方を変革しましょう。

拡張およびカスタマイズする

Microsoft Copilot Studio

AI エージェントを構築、カスタマイズして、Microsoft 365 Copilot の機能を拡張しましょう。

独自のソリューションを構築する

Microsoft Foundry

AI アプリとエージェントを大規模に設計、カスタマイズ、管理できます。

パートナーソリューションを探す

Microsoft Marketplace

業界をリードするパートナーの AI ソリューションで、AI 変革を推進しましょう。

AI ソリューションのガイドを入手する

CUSTOMER STORIES

Discover how organizations are using AI for retail

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“Without Azure AI prompt flow, we would have been forced to invest in quite significant custom engineering to deliver a solution.“

Papinder Dosanjh, Head of Data Science & Machine Learning, ASOS

RESOURCES

Take the next step in your AI journey

Microsoft for Retail

Connect your customers, your people, and your data.

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Microsoft Scenario Library

Transform scenarios across your organization with AI.

Explore scenarios

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Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.

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