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Microsoft AI
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Government: Public Health and social services

Give staff seamless access to the information and services they need

Equip social services case workers and caregivers with an AI assistant that gives them continuous, direct access to relevant information across data silos.
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Outcomes

Transform government agencies with AI

Enhance public service with omni-channel citizen engagement solutions that enable people to connect when, how, and where they want. Provide AI-powered virtual agents that are available to help residents access information and complete complex applications for services quickly. Relevant for Directors of Social Services and Social Services Program Managers.
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Improve citizen access to services and ease burden on support teams

Promote widespread use with self-service AI that guides users to helpful answers about public services.
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Engage citizens with ease and efficiency with AI, enhancing user satisfaction

Make finding help fast, easy, and effective with intuitive, AI-powered experiences.
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Enabling staff to address citizens’ needs quickly.

Address citizens’ needs at first point of contact with intelligent virtual assistance tools.
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Keep citizens moving forward and minimize frustration

Help reduce drop-offs and lower abandonment rate with responsive, AI-driven support.
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ソリューション

組織に最適な AI アプローチを見つける

革新的な AI のメリットを得るために、購入、拡張、構築、またはパートナーシップを活用してください。
事前構築済みのソリューションを購入する

Microsoft 365 Copilot

企業向け仕様のセキュリティが組み込まれた強力な AI アシスタントで働き方を変革しましょう。
詳細情報
拡張、カスタマイズする

Microsoft Copilot Studio

AI エージェントを構築、カスタマイズして、Microsoft 365 Copilot の機能を拡張しましょう。
詳細情報
独自のソリューションを構築する

Microsoft Foundry

AI アプリとエージェントを大規模に設計、カスタマイズ、管理できます。
詳細情報
パートナー ソリューションを探す

Microsoft Marketplace

業界をリードするパートナーの AI ソリューションで、AI 変革を推進しましょう。
詳細情報
AI ソリューションのガイドを入手する
CUSTOMER STORIES

Discover how organizations are using AI for government

  1. A close-up of a blue and orange logo with the text samhall.
  2. A logo of a white bear with a star in the background and the text Nunavut.
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A close-up of a blue and orange logo with the text samhall.
“We’ve been able to empower our employees to achieve more with less and focus on what matters most—helping people with disabilities find gainful employment.”
Osvaldo Filliettaz, Responsible for Delivery Sales Applications and Power Platform, Samhall AB
Solutions
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A logo of a white bear with a star in the background and the text Nunavut.
“We’ve contributed to a tool that can help protect the right of most Government of Nunavut employees to work in their preferred language of Inuktitut and help preserve our Indigenous languages. That’s exciting.”
Stéphane Cloutier, Director of Official Languages (retired), Government of Nunavut
Solutions
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RESOURCES

Take the next step in your AI journey

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Microsoft for government

Empower staff with virtual AI assistants that provide users with seamless access to information and services.
Learn more
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Microsoft Scenario Library

Transform scenarios across your organization with AI.
Explore scenarios
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Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.
Find resources
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