Applies to

Surface RT, Surface 2, Surface Pro, Surface Pro 2, Surface Pro 3, Windows 8.1, Windows RT 8.1.


Connect to a Virtual Private Network (VPN)

You can connect Surface to your workplace network by using a Virtual Private Network (VPN) connection. VPNs connect PCs to large networks (usually corporate) over the Internet.


Important
You should work with your IT administrator for specific instructions on connecting your Surface to your corporate network using a VPN connection. For help with third-party VPN software, contact the third-party VPN provider. Windows RT, which is the operating system running on Surface and Surface 2, has built-in support for VPN. Third-party VPN software can be installed on Windows RT if it's available in the Windows Store.

Set up a new VPN connection

To get set up, you'll first need some info from your network admin: the name of the correct VPN provider, and your company's VPN server name (for example, Contoso.com or 157.54.0.1 or 3ffe:1234::1111). After you have this info, follow the steps below to set up your VPN connection.

Step 1: Connect to a network.
(To find out how, see Connect to a wireless network or Connect to a wired network.)
Step 2: Swipe in from the right edge of the screen, and then tap Settings.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.)
Step 3: Tap or click Change PC settings, then tap or click Network, and then tap or click Connections.
Step 4: Under VPN, tap or click Add a VPN connection.
Step 5: Enter the VPN provider, connection name, server name or address, and sign-in information in the fields provided.
Step 6: Tap or click Save.

Connect or disconnect from a VPN

Step 1: Swipe in from the right edge of the screen, and then tap Settings.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.)
Step 2: Tap or click the wireless network icon Wireless network icon (or the wired network icon if you are using a wired connection).
Step 3: Tap or click your VPN connection, and then choose Connect or Disconnect.

Can’t connect?

If you can’t connect to your workplace network see the I can't connect to my workplace network problem on the following page: Why can’t I connect to a network?

If you’re still having problems connecting, there could be a problem with the server you're trying to connect to. Contact your network admin for help with this.



Need further assistance?

Ask the Community

Contact Answer Desk


Estimated Wait Time: minutes

Answer Techs aren't available now. Please try back during our hours of operation.
Operating Hours
Monday through Friday
8am - 12am (Eastern Time)
5am - 9pm (Pacific Time)

Saturday and Sunday
9am - 6pm (Eastern Time)
6am - 3pm (Pacfic Time)

Oops! We are currently experiencing technical difficulties.
Please call us for help at 1-800-Microsoft (1-800-642-7676).

Verifying...

Estimated Wait Time: minutes

Answer Techs aren't available now. Please try back during our hours of operation.
Operating Hours
Monday through Friday
8am - 12am (Eastern Time)
5am - 9pm (Pacific Time)

Saturday and Sunday
9am - 6pm (Eastern Time)
6am - 3pm (Pacfic Time)

Oops! We are currently experiencing technical difficulties.
Please call us for help at 1-800-Microsoft (1-800-642-7676).

Verifying...