Applies to

Applies to

Surface RT, Surface 2.

Applies to

Surface 3, Surface Pro 3, Surface Pro 2, Surface Pro.

Applies to

Surface 2, Surface RT.

Operating system:

Connect to a virtual private network (VPN)

You can connect your Surface to your workplace network by using a virtual private network (VPN) connection. VPNs connect PCs to large networks, usually corporate, over the Internet.


Important
Work with your IT administrator for specific instructions on connecting your Surface to your corporate network using a VPN connection. For help with third-party VPN software, contact the third-party VPN provider.

Set up a new VPN connection

To get set up, you'll first need some info from your network admin: the name of the correct VPN provider and your company's VPN server name (for example, Contoso.com or 157.54.0.1 or 3ffe:1234::1111). After you have this info, follow the steps below to set up your VPN connection.

Step 1: Connect to a network.
(To find out how, see Connect to a wireless network or Connect to a wired network.)
Step 2: Go to Start Windows logo, and select Settings > Network & Internet.
Step 3: Select VPN > Add a VPN connection.
Step 4: Enter the VPN provider, connection name, server name or address, and sign-in information.
Step 5: Select Save.

Connect or disconnect from a VPN

Step 1: Go to Start Windows logo, and select Settings > Network & Internet > VPN.
Step 2: Select your VPN connection and choose Connect or Disconnect.

Can’t connect?

If you’re still having problems connecting, there could be a problem with the server to which you're trying to connect. Contact your network admin for help.


Connect to a Virtual Private Network (VPN)

You can connect Surface to your workplace network by using a Virtual Private Network (VPN) connection. VPNs connect PCs to large networks (usually corporate) over the Internet.


Important
You should work with your IT administrator for specific instructions on connecting your Surface to your corporate network using a VPN connection. For help with third-party VPN software, contact the third-party VPN provider. Windows RT and Windows 8.1 RT Update 3, the operating systems that run on Surface and Surface 2, have built-in support for VPN. Third-party VPN software can be installed on Windows RT and Windows 8.1 RT Update 3 if it's available in the Windows Store.

Set up a new VPN connection

To get set up, you'll first need some info from your network admin: the name of the correct VPN provider, and your company's VPN server name (for example, Contoso.com or 157.54.0.1 or 3ffe:1234::1111). After you have this info, follow the steps below to set up your VPN connection.

Step 1: Connect to a network.
(To find out how, see Connect to a wireless network or Connect to a wired network.)
Step 2: Swipe in from the right edge of the screen, and select Settings Settings icon.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and select Settings Settings icon.)
Step 3: Select Change PC settings > Network > Connections.
Step 4: Under VPN, select Add a VPN connection.
Step 5: Enter the VPN provider, connection name, server name or address, and sign-in information in the fields provided.
Step 6: Select Save.

Connect or disconnect from a VPN

Step 1: Swipe in from the right edge of the screen, and select Settings Settings icon.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and select Settings Settings icon.)
Step 2: Select wireless network Wireless network icon (or the wired network icon if you are using a wired connection).
Step 3: Select your VPN connection, and select Connect or Disconnect.

Can’t connect?

If you can’t connect to your workplace network see “I can't connect to my workplace network” on Why can’t I connect to a network?

If you’re still having problems connecting, there could be a problem with the server you're trying to connect to. Contact your network admin for assistance.


Connect to a Virtual Private Network (VPN)

You can connect Surface to your workplace network by using a Virtual Private Network (VPN) connection. VPNs connect PCs to large networks (usually corporate) over the Internet.


Important
You should work with your IT administrator for specific instructions on connecting your Surface to your corporate network using a VPN connection. For help with third-party VPN software, contact the third-party VPN provider.

Set up a new VPN connection

To get set up, you'll first need some info from your network admin: the name of the correct VPN provider, and your company's VPN server name (for example, Contoso.com or 157.54.0.1 or 3ffe:1234::1111). After you have this info, follow the steps below to set up your VPN connection.

Step 1: Connect to a network.
(To find out how, see Connect to a wireless network or Connect to a wired network.)
Step 2: Swipe in from the right edge of the screen, and tap Settings Settings icon.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and click Settings Settings icon.)
Step 3: Tap or click Change PC settings, tap or click Network, and tap or click Connections.
Step 4: Under VPN, tap or click Add a VPN connection.
Step 5: Enter the VPN provider, connection name, server name or address, and sign-in information in the fields provided.
Step 6: Tap or click Save.

Connect or disconnect from a VPN

Step 1: Swipe in from the right edge of the screen, and tap Settings Settings icon.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and click Settings Settings icon.)
Step 2: Tap or click the wireless network icon Wireless network icon (or the wired network icon if you are using a wired connection).
Step 3: Tap or click your VPN connection, and choose Connect or Disconnect.

Can’t connect?

If you can’t connect to your workplace network see the I can't connect to my workplace network problem on the following page: Why can’t I connect to a network?

If you’re still having problems connecting, there could be a problem with the server you're trying to connect to. Contact your network admin for help with this.


Connect to a Virtual Private Network (VPN)

You can connect Surface to your workplace network by using a Virtual Private Network (VPN) connection. VPNs connect PCs to large networks (usually corporate) over the Internet.


Important
You should work with your IT administrator for specific instructions on connecting your Surface to your corporate network using a VPN connection. For help with third-party VPN software, contact the third-party VPN provider. Windows RT, which is the operating system running on Surface and Surface 2, has built-in support for VPN. Third-party VPN software can be installed on Windows RT if it's available in the Windows Store.

Set up a new VPN connection

To get set up, you'll first need some info from your network admin: the name of the correct VPN provider, and your company's VPN server name (for example, Contoso.com or 157.54.0.1 or 3ffe:1234::1111). After you have this info, follow the steps below to set up your VPN connection.

Step 1: Connect to a network.
(To find out how, see Connect to a wireless network or Connect to a wired network.)
Step 2: Swipe in from the right edge of the screen, and tap Settings Settings icon.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and click Settings Settings icon.)
Step 3: Tap or click Change PC settings, tap or click Network, and tap or click Connections.
Step 4: Under VPN, tap or click Add a VPN connection.
Step 5: Enter the VPN provider, connection name, server name or address, and sign-in information in the fields provided.
Step 6: Tap or click Save.

Connect or disconnect from a VPN

Step 1: Swipe in from the right edge of the screen, and tap Settings Settings icon.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and click Settings Settings icon.)
Step 2: Tap or click the wireless network icon Wireless network icon (or the wired network icon if you are using a wired connection).
Step 3: Tap or click your VPN connection, and choose Connect or Disconnect.

Can’t connect?

If you can’t connect to your workplace network see the I can't connect to my workplace network problem on the following page: Why can’t I connect to a network?

If you’re still having problems connecting, there could be a problem with the server you're trying to connect to. Contact your network admin for help with this.


Contact Us

Answer Desk
Answer Techs are available to help.
Talk to a live agent