Microsoft Complete for Surface Pro with Accidental Damage Coverage (2-Year)
Go ahead, push the limits
Stay covered, for longer
For added peace of mind, Microsoft Complete gives you extended coverage and support for up to two years so that you can work and play worry-free.
Protection against accidents
Accidents happen and that’s okay. Microsoft Complete has you covered for things like drops, spills, and cracked screens.
Microsoft-backed service and support
Get back up and running quickly with easy exchange service from the experts who know your Microsoft products, empowering you to do more.
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Why shop at Microsoft Store
From free shipping and returns to expert support and online workshops, we’re here to help you do more with best-in-class devices, software, games and resources. Learn more
Fast, free shipping
Get your order in 2-3 days with no minimum purchase required.
Return almost any product in like-new condition in its original packaging within 30 days. Get up to 60 days for Surface devices.*
Instant software downloads
Install most apps and software, like Microsoft 365, Windows, and Xbox games, via digital download.
Questions? We’ve got answers.
Get one-on-one support any time via chat or phone, or find answers fast with common FAQs.
- * Extended return offer period available with Surface devices purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer received the device. Not available for purchases by reseller customers. Extended return offer period limited to 5 device returns total per eligible customer. Excludes Surface Hub. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply. Microsoft Store return policy applies to extended returns. See applicable Microsoft Terms of Sale for more information.
- This information is provided for summary purposes only. In the event of a conflict between the Microsoft Complete contract terms and conditions and the information on this page, the Microsoft Complete contract terms and conditions supersede and apply. For more details on the insurer (where applicable), features and benefits of the cover and how to make a claim, please visit Warranty and protection plans terms and conditions for a copy of the Microsoft Complete contract.
Microsoft Complete for Surface, Surface Pro, Surface Book, or Surface Studio must be purchased at time of device purchase or within 45 days after purchase with Device inspection required at a Microsoft Retail store. In European countries, only devices purchased through Microsoft Store can have Microsoft Complete added within 45 days of device purchase.
Accidental Damage from Handling (ADH) is limited to damage resulting from dropping the covered product, spilling liquid onto it or screen/glass breakage of product. For covered defects and/or AD damage, maximum of two (2) claims. Each claim is subject to a deductible as set out in the contract terms and conditions.
- For service plan support visit Microsoft support