Surface Go 2 (Certified Refurbished)
Why buy from Microsoft Store
We offer free 2-3 day shipping, 60-day returns, and one-on-one help with shopping, setup, and training. Plus, if we lower our price on a physical product within 60 days from delivery, contact us and we’ll honor a price adjustment.Learn more about why to buy from Microsoft StoreBook a shopping appointment
Flexible payments available with PayPal and Citizens Pay®. Learn more
Out of stock
Free 2-3 day shipping. Free returns.
All Microsoft Certified Refurbished devices include
A standard 12-month warranty
All accessories and manuals
New packaging
Best in-class support
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We offer free 2-3 day shipping, plus extended free returns and extended price protection through Jan 31, 2024.
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Price protection all season long
Buy gifts now, enjoy extended price protection through Jan 31, 2024. If we drop the price of a physical product or you find it lower at an eligible retailer, contact us and we’ll honor a one-time price adjustment. Exclusions apply.
2-3 day shipping and extended returns
Enjoy free shipping with no minimum purchase. Plus, we’ll accept returns on most physical products through Jan 31, 2024.
Get cash for your used device
Trade in any eligible device—laptop, tablet, phone, or game console—from a variety of brands and get cash back.
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Flexible payments: With approval of Citizens Pay Line of Credit at 0% APR and 12- or 18-month term. Subject to individual credit approval. See the Citizens Pay Line of Credit Agreement for full terms and conditions. Citizens Pay Line of Credit Account offered by Citizens Bank, N.A.
Price protection: Microsoft Store Price Adjustment: Holiday extended price protection valid on purchases of qualifying physical consumer and commercial products purchased from Microsoft Store online and Microsoft Experience Centers in select markets between 10/16/23 - 12/1/23. Price adjustment may be requested until January 31, 2024. Eligible Retailer Price Adjustment: Holiday extended price protection valid on purchases of qualifying physical consumer products purchased from Microsoft Store online and Microsoft Experience Centers in select markets between 10/16/23 - 12/1/23. Price adjustment may be requested until January 31, 2024. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. Exclusions apply. Both price adjustments: Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Center. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, you must return to the location with your receipt. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit. See here for full terms and full list of eligible retailers.
Returns: Holiday extended return policy available with eligible physical products purchased between 10/16/23 - 12/1/23 from Microsoft Store online and Microsoft Experience Centers in select markets. Purchases can be returned through January 31, 2024. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information.
Trade-in: Available only through the Microsoft online store in the United States (including Puerto Rico). Offer valid for reimbursements after trade in of qualifying devices (PC, laptop, mobile phone, tablet, video game console). To be eligible for trade in, you must own the qualifying device, device must power on, battery must hold charge and not be required to be plugged in to operate, and be in fully-functional, working condition without broken/missing components, cracked display/housing, liquid damage, modification(s) or have device warranty seal broken. Device cannot be password protected, and must include original chargers/accessories, and must contain hard drive. Customer must mail in the qualifying trade-in device to be eligible for the reimbursements. All trade-ins are final. Cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Price discount does not include taxes, shipping, or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time.
Microsoft reserves the right to modify or discontinue offers at any time.
- Offer valid from 12AM PST January 12, 2023 to 11:59PM PST January 31, 2024, while supplies last. Available only on Microsoft Store online in the United States (including Puerto Rico) and Canada, on eBay Marketplace, on Walmart Marketplace, at eCompany Store, and when offered by Customer Support Services. For eBay purchases, additional terms apply. Offer valid only on select refurbished Surface devices. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or promo code(s). May not be combinable with other offers. Price discount does not include taxes, shipping or other fees. Applicable return policy applies to each purchase. Promotional items given, or discounted products bought with, a qualifying product are not valid or must be returned if the qualifying product is returned. Refunds will take into account the discount. Limit of 5. Microsoft reserves the right to modify or discontinue offers at any time to the extent permitted by applicable law.
Scenarios |
Improved speed for everyday tasks, streaming movies, music, and TV shows, shopping, browsing, emails, and homework
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Dimensions |
9.65" x 6.9" x 0.33" (245 mm x 175 mm x 8.3 mm)
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Display |
Screen: 10.5" PixelSense™ Display
Resolution: 1920 x 1280 (220 PPI) resolution Aspect ratio: 3:2 Contrast ratio: 1500:1 Touch: 10 point multi-touch Corning® Gorilla® Glass 3 |
Memory |
4 GB or 8 GB RAM
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Processor |
Intel® Pentium® Gold Processor 4425Y
8th Gen Intel® Core m3 Processor |
Battery life1 |
WiFi: Up to 10 hours of typical device usage
LTE Advanced:3 Up to 10 hours of typical device usage |
Graphics |
Intel® UHD Graphics 615
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Storage4 |
eMMC drive: 64 GB
Solid-state drive (SSD): 128 GB |
Connections |
1 x USB-C®
3.5 mm headphone jack 1 x Surface Connect port Surface Type Cover Port MicroSDXC Card Reader Compatible with Surface Dial* |
Network |
Nano SIM Tray 4G LTE Advanced (Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 19, 20, 25, 26, 28, 29, 30, 38, 39, 40, 41, 66) GPS/GLONASS: Standalone and assisted GNSS, accuracy up to 3 meters
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Cameras, video, and audio |
Windows Hello face authentication camera (front-facing)
5.0 MP front-facing camera with 1080p Skype HD video 8.0 MP rear-facing auto-focus camera with 1080p HD video Dual Studio Mics 2W stereo speakers with Dolby® Audio™ |
Software |
Windows 10 Home in S mode2
Microsoft 365 Family one month trial |
Wireless |
WiFi: IEEE 802.11a/b/g/n/ac/ax
Bluetooth Wireless 5.0 technology LTE Advanced3: Qualcomm® Snapdragon™ X16 LTE Modem |
Sensors |
Ambient light sensor
Accelerometer Gyroscope Magnetometer |
Exterior |
Casing: Magnesium
Color: Platinum Physical buttons: Volume, Power |
What’s in the box |
Surface Go 2
Power Supply Quick Start Guide Safety and warranty documents |
Warranty5 |
1-year limited hardware warranty
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Weight |
Wi-Fi: 1.2 lb (544 grams)
LTE Advanced: 1.22 lb (553 grams) |
Security |
Firmware TPM
Enterprise-grade protection with Windows Hello face sign-in |
Best-in-class support from Microsoft Store |
60-day return policy
90 days of free technical phone support 12 months in-store support and technical assistance 1 free training session to transfer data and optimize performance |
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[1] Surface Go 2 battery life
Surface Go 2: Up to 10 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2020 using preproduction software and preproduction configurations of Surface Go 2. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150 nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage, and other factors.
Surface Go 2 with 4G Advanced: Up to 10 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2020 using preproduction software and preproduction configurations of Surface Go 2. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150 nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage, and other factors.[2] Surface Go 2 for consumers comes with Windows 10 Home in S mode to bring you the powerful Windows features you use most at exceptional value. If you need additional enterprise management and security tools for the workplace, you can switch to Windows 10 Pro or purchase Surface Go 2 for Business. Windows 10 Home in S mode works exclusively with apps from the Microsoft Store within Windows and accessories that are compatible with Windows 10 Home in S mode. A one-way switch out of S mode is available. Learn more at Windows 10 frequently asked questions
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[3] LTE functionality available on selected configurations only. Service availability and performance subject to service provider’s network. Contact your service provider for details, compatibility, pricing, SIM card and activation. See all specs and frequencies at surface.com.
[4] System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB = 1 billion bytes. 1 TB = 1,000 GB. See Surface storage options for more details.
[5] Microsoft’s Limited Warranty is in addition to your consumer law rights.