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Dynamics 365

Dynamics Lifecycle Services Communication articles

Dynamics Lifecycle Services Communication
Published 
<1 min read

Service Restored | Deployment portal down for AX 2012 customers 

Final Status: Microsoft engineers detected an issue in which Microsoft Lifecycle Services customers using version AX 2012 were unable to view environment lists through their deployment portal following an update. Engineers removed a specific element of the update, mitigating the issue. User Experience: Affected users were unable to view environment lists within the deployment portal.
Published 
<1 min read

[Service Restored] Customers receiving delayed data acquisition 

Final Status: A SQL server entered an unhealthy state and strained resources across the service. Engineers have followed documented procedures to restore full functionality to the Dynamics AX Service. User Experience: Affected users may have experienced intermittent slow data acquisition. Customer Impact: A subset of customers in North America.
Published 
1 min read

[Post Incident Report] Performance issues after August update 

Summary On Friday, September 2, 2016 at 7:52 AM UTC AM internal monitoring detected that customers would experience delayed load times when attempted to navigate Microsoft Dynamics Lifecycle Services. Microsoft engineers investigating and confirmed the performance issue had been resolved through automated processes, restoring standard functionality on Friday, September 2, 2016 at 9:00 AM UTC.
Published 
<1 min read

Service Restored 

Final Status: Microsoft engineers followed documented mitigation procedures and were able to able to confirm service was restored to Dynamics Lifecycle services. User Experience: Affected users may have experienced degraded performance when using Dynamics Lifecycle Services or features. Customer Impact: All Dynamics Lifecycle Services customers worldwide.
Published 
<1 min read

[Service Restored] Errors when using AX 

Final Status: Updating the SQL servers was successful. Microsoft engineers confirmed that the issues with importing and exporting data are resolved. User Experience: Affected customers received the error: “Exception: Integration Services evaluation period has expired.” when importing or exporting data.