Dynamics Lifecycle Services Communication posts

May 4, 2017

1 min read

Service Restored | Deployment portal down for AX 2012 customers

Final Status: Microsoft engineers detected an issue in which Microsoft Lifecycle Services customers using version AX 2012 were unable to view environment lists through their deployment portal following an update.
September 30, 2016

1 min read

[Service Restored] Customers receiving delayed data acquisition

Final Status: A SQL server entered an unhealthy state and strained resources across the service.
September 15, 2016

1 min read

[Service Restored] Unable to access Dynamics AX

Final Status: Engineers confirmed Dynamics AX services have been fully restored.
September 13, 2016

1 min read

[Post Incident Report] Performance issues after August update

Summary On Friday, September 2, 2016 at 7:52 AM UTC AM internal monitoring detected that customers would experience delayed load times when attempted to navigate Microsoft Dynamics Lifecycle Services.
September 9, 2016

1 min read

[Post Incident Report] Dynamics AX sign-in issues and reporting functionality loss

Summary On Friday, September 9, 2016, at 3:09 PM UTC, internal monitoring detected that customers in Western Europe were unable to sign in to Dynamics AX.
September 5, 2016

1 min read

[Post Incident Review Report] Customers unable to create new support tickets

Summary On Monday, September 5, 2016 at 1:24 PM UTC, customers reported being unable to create LCS support tickets.
September 2, 2016

1 min read

Service Restored

Final Status: Microsoft engineers followed documented mitigation procedures and were able to able to confirm service was restored to Dynamics Lifecycle services.
July 25, 2016

1 min read

[Post Incident Review Report] SQL Server Integration Services license expiration

Summary On Tuesday, July 19, 2016, at 4:51 PM UTC customers reported errors while attempting to import or export data.
July 19, 2016

1 min read

[Service Restored] Errors when using AX

Final Status: Updating the SQL servers was successful.
July 19, 2016

1 min read

Post Incident Review Report [Customers unable to login to Dynamics Lifecycle Services portal]

Summary On Monday, July 11, 2016 at 4:12 PM UTC, customers reported an issue with Dynamics Lifecycle Services preventing users from signing in.
July 14, 2016

1 min read

[Post-Incident Review Report] Customers unable to login to LCS portal

Post Incident Review Report Summary On Thursday, July 7, 2016, at 9:00 AM UTC, customers reported an issue with Dynamics Lifecycle Services (LCS) preventing users from signing in.
July 12, 2016

1 min read

[Post Incident Review Report] Unable to sign in to Microsoft Dynamics Lifecycle Services

Post Incident Review Report Summary On Wednesday, July 6, 2016 at 1:23 PM UTC, customers reported an issue with Dynamics Lifecycle Services (LCS) preventing users from signing in.

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