Discover new AI for Microsoft Dynamics 365 at our tenth Business Applications Launch Event

AI is ready to support work—the question is: What will your business do with it?

Join us at the Microsoft Business Applications Launch Event on October 25 and explore how to create an AI-powered business that helps people and teams be more productive, solve problems quickly, and focus more energy on building revenue.

This will mark our tenth Business Applications Launch Event—a milestone in our commitment to business app innovation, our customers, and our partners. But we’re just getting started. To see what’s next—and what it means for your organization—you’ll hear directly from Microsoft leaders about their vision for AI, customer service, enterprise resource planning (ERP), and low-code solutions.

Register for a glimpse at the future of business AI, with thought leaders and Dynamics 365 experts guiding you. Be first to see the latest AI advancements in action, including:

  • The latest AI in Microsoft Dynamics 365 Sales that provides relevant recommendations, summarizes data, retrieves information, and performs actions within the flow of work.
  • Advanced Copilot capabilities in Microsoft Dynamics 365 Customer Service that streamline agents’ workspaces, let them see transcripts of live chats and voice calls in their inboxes, and allow them to respond to customers quickly with the right information.
  • New Microsoft Sales Copilot features that help compose emails, update customer relationship management (CRM) records, recap meetings, and offer real-time tips to help sales teams close more deals.
  • Enhanced automation in Microsoft Dynamics 365 Finance to help handle accounts payable and bank statements, complex tax scenarios, and e-invoicing requirements in more markets.
  • New Copilot features in Dynamics 365 Customer Insights to help marketers quickly create memorable customer experiences using whole new levels of personalization for emails, images, and layouts.

Plus, learn about updates for Microsoft Dynamics 365 Supply Chain Management, Microsoft Dynamics 365 Commerce, and Microsoft Dynamics 365 Human Resources—all ready to help your employees be more productive, build customer loyalty, and drive meaningful growth. You’ll also hear from Charles Lamanna, Microsoft Corporate Vice President of Business Applications and Platforms, about what’s driving innovation today. Then catch some of the newest AI capabilities in action, with demos led by the people behind the 2023 release wave 2, offering expert guidance on how these updates will help you:

  • Improve insights, save time, and fuel creativity with the latest AI-powered solutions.
  • Empower your employees to focus on revenue-generating work and avoid repetitive tasks with automation.
  • Connect people, data, and processes across your organization using modern, AI-enhanced collaboration tools.
Microsoft Business Applications Launch Event promotional banner with graphic background

Insights on putting AI to work for you

The Business Applications Launch Event is more than our chance to showcase hundreds of new features and updates. It’s also a great opportunity for you to learn expert tips on how to apply these new technologies to some of your business’ biggest challenges. And if you have questions about new features, the role of AI at work, the evolution of copilots, or what’s ahead for business apps, get them answered by experts—we’ll be hosting a live Q&A chat at the end of the event, so be sure to stick around.

It’s been inspiring to see all the new features that the Dynamics 365 team has been working on, and we’re looking forward to celebrating 10 events’ worth of advancing business applications ahead.

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Business Applications Launch Event

Explore how to create an AI-powered business.

We hope you’ll join us.

Microsoft Business Applications Launch Event

Wednesday, October 25, 2023

 9:00 AM–10:30 AM Pacific Time (UTC-7)