5 Ways to Turn Business Data into Business Insight
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Microsoft Dynamics CRM helps Health and Human Services Organizations improve lives and cut costs
Health and Human Service (HHS) organizations across the country are often met by conflicting realities: tightening budgets and a growing need to help those who can’t always help themselves. -
INFOGRAPHIC: 2014 State of Multichannel Customer Service
A new 2014 State of Multichannel Customer Service Survey commissioned by Parature, from Microsoft shows that old customer service channels certainly aren’t going away, but new ones like social are. -
7 Ways Customer Service Can Support Sales
If your brand’s fortunate enough and works hard enough at service and engagement before and after the sale, a one-time customer can become a lifetime customer who also creates additional customers. -
Importing a General Journal using Data Import/Export Framework AX 2012
Here is a tutorial on how to configure Dynamics AX 2012 to import a general journal from a CSV file. -
Consistently Good Customer Service Has Knowledge at Its Core
“Knowledge is the only instrument of production that is not subject to diminishing returns. -
Glasbest Paves the Way for a Long Shelf Life with ERP System Based on Microsoft Dynamics
Sometimes growth can feel like a mixed blessing. -
Microsoft focus on compliance and agility for Government Contractors – Part 3 of 3
This is part three of a three part series that began with a discussion of our impetus for change , followed with a look at where we are today , and concludes here with a forward-looking perspective. -
Microsoft focus on compliance and agility for Government Contractors – Part 2 of 3
This is part two of a three part series that began with a discussion of our impetus for change and continues here with a view on where we are today. -
3 Best Practices for Better Government Customer Engagement
If you follow the news (or even if you don’t), you know many government agencies are struggling right now with delivering efficient and effective service and engagement. -
Microsoft GovCon Alliance strengthens solutions for federal government contractors
As federal budgets continue to be cut, as compliance becomes even more important, and as competition grows, now more than ever, government contractors need to operate more efficiently and respond more. -
Microsoft focus on compliance and agility for Government Contractors – Part 1 of 3
With the recent announcement of the Microsoft GovCon Alliance, Microsoft is initiating a new phase in our ongoing effort to help contractors to the U.
