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Customer stories

June 13, 2014

2 min read

Bruce Foods Spices Up Its Operations with ERP System Based on Microsoft Dynamics

As I talk to customers, many of them tell me that two must-have features for their enterprise resource planning (ERP) system are that it be easy to implement and easy to use.
Thought leadership

June 9, 2014

1 min read

Industry trends shaking up evolution ERP and CRM

Written by: MSDynamicsWorld.com There is growing discussion among analysts and industry-watchers over whether the traditional terminology of ERP and CRM software still aligns with market needs.
Thought leadership

June 6, 2014

3 min read

Don’t Settle for a View of the Past. Your Data Should Paint a Picture of Your Future

Transform Historical Data into Forward-Looking Insight with a business solution from Microsoft Selecting a new enterprise resource planning (ERP) or business management solution presents you with a.
June 3, 2014

2 min read

Marketers can rest easy with Microsoft Dynamics Marketing

You know, we’ve been talking a lot lately about how much the world has changed.
Thought leadership

June 2, 2014

1 min read

Ovum Research Highlights Trends in ERP Spending That Might Surprise You…

A recent survey by Ovum research reveals a significant trend in the ERP space: Global enterprise organizations overwhelmingly identify Microsoft Dynamics as the preferred vendor for their next ERP investment.
Thought leadership

May 29, 2014

4 min read

6 Tech Trends Forming an Alliance Between Customer Service & Higher Education

In the business world, efficient multichannel service and support is vital to customer satisfaction, retention, brand reputation, loyalty and of course, the bottom line.
Thought leadership

May 23, 2014

3 min read

10 Top Customer Experience Takeaways from Gartner Customer 360

While there were more than 100, perhaps more than 1000, top takeaways from the recent 2014 Gartner Customer 360 Summit , here are 10 terrific insights shared by key Gartner customer service and experience.
News and product updates

May 21, 2014

2 min read

Together, SAP and Microsoft Dynamics AX Deliver the Best of Both Worlds

If you’re heading to SAPPHIRE NOW looking for ways to increase agility & drive innovation while lowering TCO and increasing user adoption, you may be wondering whether a two-tier ERP model could.
News and product updates

May 19, 2014

2 min read

Microsoft Azure is the Platform for SAP and Microsoft Dynamics AX

SAP announced this week that it will make its core enterprise business offerings, including SAP Business Suite, HANA Developer Edition, and SAP Business All-In-One, available on Microsoft Azure.
News and product updates

May 19, 2014

2 min read

SAP announcement helps confirm Microsoft Azure as the Platform of the Future for ERP

SAP announced this week that it will also make its core enterprise business offerings, including SAP Business Suite, HANA Developer Edition, and SAP Business All-In-One, available on Microsoft Azure.
Thought leadership

May 19, 2014

1 min read

Owner ID field became obsolete in Dynamics NAV

On MSDN it is written that the Owner ID field became obsolete and should be removed from specific pages.
Thought leadership

May 9, 2014

2 min read

Marketing, Customer Service Get Engaged on Social Media

Now more than ever, marketing and customer service are feeling the pressure to come together to improve engagement on social media.

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