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News and product updates

April 20, 2021

8 min read

Highlights from 2021 release wave 1 for Dynamics 365

In today’s complex economic landscape, your business needs the latest digital capabilities to engage customers, connect people, insights, and processes across the organization, and grow revenues.
News and product updates

April 19, 2021

6 min read

Continued innovation in Dynamics 365 Commerce 2021 release wave 1

Over the last several months, we have continued to see the agility and resiliency shown by businesses across the globe in response to the COVID-19 pandemic.
News and product updates

April 19, 2021

3 min read

Discover the latest capabilities in Dynamics 365 Project Operations

In today’s increasingly complex business environment, project-centric organizations face a variety of challenges to succeed; challenges like winning new deals, optimizing resource utilization, simplifying time and expense processes, streamlining project financials, and gaining key business insights.
News and product updates

April 15, 2021

3 min read

New features personalize customer experiences in Dynamics 365 Customer Voice

In a rapidly changing landscape, interactions between customers and organizations have become the cornerstone to bottom-line success and brand loyalty.
News and product updates

April 14, 2021

4 min read

Customize your protection with new features in the Dynamics 365 Fraud Protection preview

Successful fraud protection relies on a lot of information.
News and product updates

April 14, 2021

8 min read

Architecting resiliency in supply chains with Microsoft Dynamics 365

Major shocks to supply and demand over the course of the pandemic have exposed the fragility and vulnerabilities of the global supply chain.
News and product updates

April 13, 2021

3 min read

Get real-time digital analytics with Dynamics 365 Customer Insights

Navigating the past year has been a challenge as organizations have had to predict the unpredictable—how their business will adapt, how to retain and even grow customer relationships, and how to think long-term when circumstances can change daily.
News and product updates

April 13, 2021

3 min read

Discover the latest innovations for Dynamics 365 Business Central

Dynamics 365 Business Central provides a connected cloud business management solution for growing small and midmarket organizations.
Customer stories

April 12, 2021

4 min read

Transforming manufacturing operations with Dynamics 365 Remote Assist

Planning on attending the upcoming Hannover Messe Digital Edition? If so, come discover how mixed reality business applications like Microsoft Dynamics 365 Remote Assist are helping transform organizations like Schaeffler.
News and product updates

April 12, 2021

4 min read

Navigating the skills gap with Dynamics 365 Guides

Digital transformation is rapidly expanding, the workforce is aging, and organizations are looking for technology to upskill their workforce faster.
News and product updates

April 8, 2021

9 min read

Introducing new capabilities to transform customer service and field service

Today we’re announcing new capabilities to help customer and field service teams deliver more consistent and engaging experiences, from the call center to on-site visits.
News and product updates

April 7, 2021

6 min read

Highlights of the Dynamics 365 Marketing 2021 release wave 1

Since last year’s release wave 2 for Microsoft Dynamics 365 Marketing, we’ve been hard at work refining and enhancing product features across the board that can help you up your CX game.

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