Adapt quickly and fulfill efficiently with Dynamics 365 Intelligent Order Management
Digital commerce is reshaping every step in the supply chain.
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Drive personalized interactions with real-time customer journey orchestration
We are announcing real-time customer journey orchestration capabilities in Dynamics 365 Marketing will be released for public preview as part of the April 2021 Wave 1 updates in Europe and North America. -
Join Dynamics 365 and Power Platform at Microsoft Ignite
Don’t miss Microsoft Ignite, an all-digital three-day event kicking off this next Tuesday, March 2 at 8:00 AM Pacific Time! This is your opportunity to get a sneak peek at the future of Microsoft Dynamics 365 and Microsoft Power Platform, connect with experts, and engage with your global community. -
Connect with finance leaders at Finance Reimagined—a free digital event
There’s still time to join today’s free Finance Reimagined virtual CFO summit. -
4 principles of successful voice of the customer programs
Understanding your customers starts with gathering their feedback. -
Why Simple’s CEO thinks exciting times are ahead in 2021
As we enter 2021, we reached out to a few Microsoft partners and asked if they could share with us about their experiences from 2020—how they and their customers faired amidst the challenges presented by the onset of the COVID-19 pandemic, as well as what trends they’re seeing, what lessons they had learned, and what predictions they had for 2021. -
Join Microsoft at Finance Reimagined: response, recovery, and reimagination
Finance leaders are organizations’ linchpins, and during crises such as the pandemic, they take on enormous responsibilities to steer their businesses through the storm while simultaneously preparing for the future. -
Top 3 customer data platform trends for 2021
Despite significant headwinds in 2020—a global pandemic, economic downturn, and technology budgets clipped—customer data platform (CDP) growth is booming. -
Building customer relationships through relevant and unified personal experiences
Retail used to look different. It was local; it was a relationship. -
Why a knowledge base is important in delivering exceptional customer service
Is a well-defined knowledge base valuable for delivering exceptional service? No matter the business, the answer is a resounding “yes. -
3 reasons to accelerate your migration journey to Dynamics 365
Having spoken to over 300 Microsoft Dynamics 365 on-premises customers, I have a lot of empathy for companies that are faced with the decision to migrate to the cloud. -
How Dynamics 365 Guides is transforming remote nursing education
The pandemic has profoundly impacted educators across the world.
