4 ways Microsoft is a leader in customer lifecycle management
It’s safe to say there has never been a time like the present.
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5 insights on how to connect experiences with customer data platforms
If you’re familiar with customer data platforms (CDPs), you may know that they provide a unified view of individual customer records. -
Gartner positions Dynamics 365 Field Service Magic Quadrant Leader
Field service technology is transforming quickly, evolving at an accelerated pace, and that evolution is significantly impacting how we work, what we work on, and how we best serve our customers. -
Partner investments focus on innovation and growth
Microsoft Inspire 2020 is a wrap. On behalf of the Business Applications team, thank you to everyone in the partner community for participating in our first ever all-digital event. -
Democratizing customer feedback with the new Dynamics 365 Customer Voice
Staying connected with your customers to provide a best-in-class customer experience has never been more important, especially when in-person feedback opportunities are limited. -
Introducing new functionalities to Dynamics 365 Connected Store
Earlier this year at NRF, we laid out our vision for Microsoft Dynamics 365 Connected Store and had an opportunity to learn a lot from our customer discussions. -
Protect revenue and reputation with Dynamics 365 Fraud Protection
Our lives have shifted quickly over the last few months, and so have businesses as they work to respond to changing needs. -
Business Applications: the next big ISV opportunity
Today, thousands of Microsoft partners from around the world are coming together online, and also on-demand, to attend Microsoft Inspire, our annual global partner event. -
New investments to help partners enable resilient organizations worldwide
This morning, I’m honored to welcome thousands of Microsoft partners from around the world to Microsoft Inspire. -
Retail perspectives, pt. 5: transition to agile commerce solutions
The impact of COVID-19 is seen across all facets of life. -
Team Rubicon: refining the logistics of disaster response
When natural disaster strikes, lives depend on the fast mobilization and delivery of emergency supplies and personnel. -
Sneak peek: Business Applications at Microsoft Inspire
Every day, partners are integral to helping organizations across the globe transform their business—providing end-to-end, intelligent business applications that help to optimize operations, empower cross-functional teams, and better engage customers.
