Real Money: the Value of Omnichannel Marketing
It’s easy to talk about consistent communications and engaging customers across channels—but why bother putting an omnichannel communications strategy into action? In a word, says Paul Greenberg.
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INFOGRAPHIC: 2015 State of Multichannel Customer Service
A newly-released 2015 U.S. State of Multichannel Customer Service Report published by Parature, from Microsoft and Microsoft Dynamics CRM shows that customer service expectations, as well as views around. -
Using the Microsoft Dynamics NAV 2013 R2 or NAV 2015 Web Client without Internet Access
As you know, the Microsoft Dynamics NAV 2013 R2 or 2015 Web client is a website that you deploy and which your users can access from any browser. -
Microsoft Acquires FantasySalesTeam, an Innovative Sales Gamification Platform, to Help Organizations Increase Productivity
I’m excited to announce that Microsoft has acquired FantasySalesTeam, an innovative sales gamification platform that’s helped hundreds of companies boost sales productivity, drive revenue and. -
Every Second Counts. Stop Wasting Sales Time with these Top Tips.
Your sales teams waste time every day. According to McKinsey Global Institute, the average salesperson spends only 39% of his or her time selling. -
Microsoft Dynamics CRM Online Government Granted an ATO from HUD
Today we are excited to announce that we have been granted an Authority to Operate (ATO) from the Department of Housing and Urban Development (HUD) on our Dynamics CRM Online Government cloud. -
NEW REPORT: 63% of UK Consumers Have Left a Brand Due to Poor Customer Service
With the Institute of Customer Service reporting that customer satisfaction in the U. -
The ABCs (easy as 123) of Productive Sales Teams
The year is 1970, and The Jackson 5 have just exploded onto the music scene. -
Chop Your Sales Cycles in Half with These 4.5 Tips
Long sales cycles aren’t the fault of the customer—they’re the responsibility of the salesperson. -
3 Easy Steps to Stop Being Terrible at Customer Engagement
“If companies did whatever customers wanted, they’d go bankrupt in a heartbeat. -
Checklist of setup and configuration items for getting Input Location from Resource assigned with Put work in Raw material picking with Warehouse Management processing in AX 2012
Working with a partner on implementing WHS processing, we encountered issues with getting the Put location to be assigned from the Resource Input Location when creating Raw Material Picking work from a Production Order in Warehouse Management processing. -
Dynamics AX R3 CU9 Demo Image: a different “The price cannot be calculated for the item” error in EPOS
I previously wrote about this tricky error that that cropped up in the Dynamics AX R3 CU8 demo image.
