For our fourth annual Work Trend Index, out today, we partnered with LinkedIn for the first time on a joint report so we could provide a comprehensive view of how AI is not only reshaping work, but the labor market more broadly.
In February 2015, it was discovered that various hackers stole 650 million Eurosfrom over 100 British financial institutions during a two-year span. [1] Six years earlier, in December 2009, Wired already...
In just a few weeks we’ll be gathering in Amsterdam for Summit EMEA. This three-day experience is designed to help Dynamics users discover new ideas, learn about Microsoft Dynamics 365 and connect...
By the end of 2017, two-thirds of the CEOs of Global 2000 companies will have digital transformation at the center of their corporate strategy, according to the report IDC FutureScape: Worldwide Digital...
While the core function of field service management will always be about helping customers solve problems, we’ve gone far beyond the idea of “fix and repair.” It’s no longer enough...
Are you as excited about the upcoming Adobe Summit in Las Vegas as we are? Not only is our own Scott Guthrie delivering a keynote address on Tuesday, March 21 at 9:00 AM, but we have some exciting updates...
As we continue to innovate across Microsoft with our customers and their digital transformation needs in mind, we are excited to announce that TMC , a global integrated media company and publisher of CUSTOMER...
Cumulative Update 04 includes all application and platform hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2017. The cumulative update is intended mainly for solutions that are experiencing the problems described in the Knowledge Base article linked to below. However, you are advised to always keep your solution updated with the latest cumulative
Cumulative Update 17 includes all application and platform hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2016. The cumulative update is intended mainly for solutions that are experiencing the problems described in the Knowledge Base article linked to below. However, you are advised to always keep your solution updated with the latest cumulative
Expectations for customer engagement continue to grow at an exponential rate. According to Microsoft’s 2016 State of Global Customer Service Report which surveyed 5,000 customers across Brazil, Germany...
Today’s field service organization is under pressure to contain costs and generate revenue. Doing both well will increase profit margins. The question becomes how to do it (and how not to do it)...
Wow! Nearly twelve months into the availability of Microsoft’s cloud ERP service, Microsoft Dynamics 365 for Operations , and we’re seeing an unprecedented global adoption of cloud business...
Most field service organizations, or FSOs, are cost centers. However, some look to redefine their status from costing their company money to making their company money. FSOs that successfully evolve...
