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Thought leadership

June 22, 2016

1 min read

Next steps after placing an order for the new Dynamics AX through CSP

There are two options to create an LCS Project and work on behalf of the customer: Prerequisite: You must be a Cloud Solution Provider partner who has recently sold the new Dynamics AX to a customer Option 1: After you associate the required number of licenses to a customer tenant, click <Customer name> > Service […]
June 20, 2016

1 min read

Account-Based Marketing? Try Account-Based Everything!

By now you’ve probably heard of account-based marketing.
Thought leadership

June 20, 2016

5 min read

Use of license plates associated with a container type to drive warehouse management processes

When using Warehouse management II, you can use different types of pallets to control storage policies.
Thought leadership

June 20, 2016

4 min read

How Project Funding Allocation works with amounts that exceed Funding Limits

In AX 2012 R3 CU10, Project Management and Accounting allows the creation of Funding Limits and Funding Rules under the Project Contract.
News and product updates

June 17, 2016

3 min read

Deprecation announcements with Dynamics CRM Online 2016 Update 1 and Microsoft Dynamics CRM 2016 Service Pack 1

In order to continue to provide great capabilities for people using Microsoft CRM we occasionally need to replace older capabilities with better ones.
Thought leadership

June 17, 2016

2 min read

55% of Customer Service Interactions Now Begin Online

Consumers today expect to engage with brands just as easily online and on their mobile devices as they do on the phone or in person (if not more so).
Thought leadership

June 17, 2016

2 min read

How to get changes from a hotfix package

There were several requests asking to provide information on what exactly is changed in a hotfix and what’s included as a dependency.
Customer stories

June 16, 2016

2 min read

#CustomerDriven: Catching Up with Rolls-Royce and Blendtec

If you missed it or just can’t wait to hear more, Customer Driven debuted enhanced customer engagement tools from Microsoft Dynamics CRM and showcased differentiated customer service and business.
Customer stories

June 16, 2016

3 min read

Tieto Corporation Leads the Way with Digitalization and Solutions for their Customers

Tieto Corporation , a leading IT Software company, began their digital transformation in the late 90’s.
Events

June 13, 2016

1 min read

Learn Dynamics AX Strategy and More at Microsoft Ignite

Ready to join the Dynamics team at Microsoft Ignite? Now you can start planning exactly which topics, issues, and ideas you want to dive into.
Thought leadership

June 10, 2016

2 min read

3 Striking Statistics from Microsoft’s 2016 State of Global Customer Service Report

No matter where you are in the world today, one thing is for sure.
News and product updates

June 10, 2016

1 min read

Microsoft Dynamics CRM improves iOS mobile security options

Given the increasingly mobile and connected nature of business in today’s world, Microsoft has enhanced the mobile security options available with Microsoft Dynamics CRM.

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