Microsoft Business Applications Summit – Previewing what’s next
Today, we welcome more than 3,500 customers and partners to our inaugural Microsoft Business Applications Summit in Seattle.
Customer service
Elevate your customer service with Microsoft Dynamics 365 insights and tools that drive satisfaction and loyalty. Treat every interaction as an opportunity to delight and retain customers through intelligent, streamlined support solutions.
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Microsoft Business Applications Summit 2018: Access 140 on-demand sessions from the event
Find out how Microsoft Business Applications are adapting to help you grow and transform your business. -
October update brings new user experience to Dynamics 365 for Customer Engagement
The next update to Microsoft Dynamics 365 for Customer Engagement on-premises apps is coming in October, bringing a brand-new user experience among a host of new and updated capabilities. -
Now available: the 2018 State of Global Customer Service Report
Customer experience is quickly becoming the number one brand differentiator. -
NFL Players Association and Dynamics 365: Extending players’ careers off the field
The National Football League regular season kicked off last week, and that means millions of fans are breaking out team jerseys, updating their fantasy rosters, and—for the most devoted of fans—closely tracking every touchdown and tackle as the season progresses. -
Watch the Microsoft Ignite Business Applications keynote live
Even if you can’t attend Microsoft Ignite in person, you don’t need to miss out. -
Bringing our October 2018 release to life at Ignite
As we continue our momentum and investments in Microsoft business applications, I’m excited to highlight some of the new capabilities in the October 2018 release of Dynamics 365 and the Power platform at Ignite 2018 today. -
ROI revealed: Microsoft Dynamics 365 delivers $16.97 for every dollar spent
In keynotes and sessions at Microsoft Ignite 2018 last week, we shared many stories of organizations that are leveraging Dynamics 365 to fundamentally transform the organization to meet the changing expectations of customers. -
October 2018 release: customer momentum, new content and announcing 2019 Business Applications Summit
At Microsoft Ignite 2018, James Phillips and I shared the main stage to showcase real stories from organizations leveraging Microsoft Business Applications to disrupt business as usual and innovate to meet the changing expectations of customers. -
Dynamics 365 AI for Customer Service is now available in public preview
Update: Dynamics 365 Customer Service Insights is now generally available. -
Four essential webinars for sales, marketing, customer service, and finance pros
Our webinar series provides a wealth of insights from Microsoft experts, market researchers, and industry luminaries with one goal in mind: to help you optimize your business and accelerate digital transformation initiatives. -
Microsoft Business Applications Summit is back – join us June 10-11, 2019 in Atlanta!
Connect with experts, collaborate with your community and maximize learning opportunities at Microsoft Business Applications Summit, returning June 10-11, 2019 in Atlanta, GA.
