April 16, 2015
1 min read

Lifecycle Services Maintenance – Saturday, April 18, 2015

By Dynamics Lifecycle Services Communication

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News and product updates

Dynamics AX Lifecycle Services will perform scheduled maintenance on Saturday April 18, 2015. LCS will be unavailable during the following window:

April 18 08:00 AM – 4:00 PM Pacific (18 April 15:00 – 18 April 23:00 UTC)

We appreciate your patience as we work to improve the site for you.

Dynamics Lifecycle Services Communication

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February 5

1 min read

General Availability of Quality Evaluation Agent’s conversation capabilities

Quality Evaluation Agent in in Dynamics 365 Customer Service and Dynamics 365 is an AI-led evaluation framework that empowers teams to deliver consistent, scalable quality oversight and automate quality evaluations across customer interactions.
February 3

2 min read

Announcing General Availability of Proactive Voice Enhancements in Dynamics 365 Contact Center

Answering machine detection, SIP call outcomes, and predictive dialing are now available for proactive voice scenarios.
February 2

3 min read

Agentic AI for inventory to deliver: From procurement to fulfillment

From procurement and production to fulfillment and customer satisfaction, inventory-to-deliver impacts every aspect of the supply chain.

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General Availability of Quality Evaluation Agent’s conversation capabilities

Announcing General Availability of Proactive Voice Enhancements in Dynamics 365 Contact Center

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Get started with Dynamics 365