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Dynamics 365 Customer Insights
Discover the latest updates and innovations in Dynamics 365 Customer Insights. Dive into expert insights, product updates, and practical tips to maximize the potential of your customer data platform and transform your customer engagement strategies.
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Connecting patient journeys and personalizing healthcare with Microsoft CDP
Customer data platforms (CDP) aim at helping improve business outcomes in many industries—from delivering better brand experiences in retail and consumer goods to optimizing engagement and fundraising for nonprofits. -
Transforming patient experiences with Microsoft Cloud for Healthcare
Even before the global health crisis of 2020, many organizations around the world were focused on digital transformation. -
Highlights from Dynamics 365 release wave 2
Business applications are rapidly evolving to meet the needs of an increasingly digital and complex world. -
Keep an eye on your email bounce rates in Dynamics 365 Marketing
Everyone who has sent an email message at least a couple of times faced a situation when your email cannot be delivered to the recipient. -
3 new ways to build customer relationships using Dynamics 365 Marketing
What a world we are living in today. There is a lot that is different—how we live, how we work, and how we interact. -
Announcing new innovations for the Microsoft customer data platform
Know your customers like never before In every industry, we hear about the struggle to transform from a reactive to proactive organization that can respond to changes in the market, customer needs, and even within their own business. -
How the Miami HEAT digitally transformed their fan engagement
My family and I more than welcomed the return of professional basketball during the long summer months of 2020. -
Enrich customer data with brand and interest affinities with Dynamics 365 Customer Insights
In these uncertain times, winning and retaining customers requires a deeper understanding of their brand and interest affinities to deliver relevant, personalized experiences. -
4 ways Microsoft is a leader in customer lifecycle management
It’s safe to say there has never been a time like the present. -
5 insights on how to connect experiences with customer data platforms
If you’re familiar with customer data platforms (CDPs), you may know that they provide a unified view of individual customer records. -
Team Rubicon: refining the logistics of disaster response
When natural disaster strikes, lives depend on the fast mobilization and delivery of emergency supplies and personnel.
