Knowledge management best practices for Copilot ingestion
Before agents can use Copilot to answer questions and draft emails, you need to ensure Copilot is using accurate knowledge content.
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What’s new in Dynamics 365 Field Service Mobile app in 2023 Wave 2
What’s new in Dynamics 365 Field Service Mobile app in 2023 Wave 2. -
Experience the power of Copilot in Dynamics 365 Field Service in the mobile application
Field Service mobile is a powerful application that helps frontline workers manage their tasks, access information, and communicate updates with the back office. -
Begin your copilot journey with summarization
Summarization is an AI-powered feature that can save you time, improve your accuracy, and enhance the customer experience. -
Microsoft Ignite 2023 Insights & Opportunities for ERP applications.
This blog explores how the top 10 key insights from Ignite 2023 can be leveraged to enhance ERP products, benefit their users, assist ISVs (Independent Software Vendors) in developing custom solutions, and support the core business users of these ERP systems. -
Transforming Supply Chains: Exploring Advanced AI-Powered Demand Forecasting and Demand Planning in Dynamics 365 Supply Chain Management
In the ever-changing landscape of contemporary business, effective supply chain management is paramount. -
Deliver higher-impact experiences with better data quality and configuration with Copilot
In today’s data-driven world, businesses rely on customer data to fuel their marketing strategies. -
Microsoft Copilot brings generative help and guidance into Dynamics 365 Supply Chain Management
Microsoft Copilot for finance and operations apps with its In-app help guidance in Dynamics 365 Supply Chain Management represents a significant step in enhancing user experience. -
Introducing Project “Sophia”, a new generation AI-first business application
Project Sophia is designed to help inform new innovations we can bring to our customers across our Microsoft applications portfolio. -
Announcing Microsoft Copilot for Service
In this blog, we will discuss the opportunity for organizations to delight their customers with generative AI-powered service experiences and explain some of the new innovations we’re announcing to make it a reality. -
Introducing new Copilot experiences to boost productivity and elevate customer experiences across the organization
Microsoft Copilot presents an opportunity to reimagine the way we work—turning natural language into the most powerful productivity tool on the planet. -
Streamline Field Service Operations with new Copilot capabilities
Today, we are introducing new AI-powered experiences for Microsoft Dynamics 365 Field Service that give frontline workers a faster way to access information on a job site.
