What’s new in Dynamics 365 Field Service Mobile app in 2023 Wave 2
What’s new in Dynamics 365 Field Service Mobile app in 2023 Wave 2.
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Experience the power of Copilot in Dynamics 365 Field Service in the mobile application
Field Service mobile is a powerful application that helps frontline workers manage their tasks, access information, and communicate updates with the back office. -
Begin your copilot journey with summarization
Summarization is an AI-powered feature that can save you time, improve your accuracy, and enhance the customer experience. -
Copilot in Dynamics 365 Field Service helps take field support to the next level
One of the most exciting things about the introduction of AI into tools people use every day to do their jobs is the way AI can help revolutionize the way people work. -
Deliver higher-impact experiences with better data quality and configuration with Copilot
In today’s data-driven world, businesses rely on customer data to fuel their marketing strategies. -
Enhance agent utilization and engagement with least active routing
Organizations want to get the best out of their agents by maximizing their utilization, distributing work evenly, and providing enough breaks between calls. -
Introducing Project “Sophia”, a new generation AI-first business application
Project Sophia is designed to help inform new innovations we can bring to our customers across our Microsoft applications portfolio. -
Announcing Microsoft Copilot for Service
In this blog, we will discuss the opportunity for organizations to delight their customers with generative AI-powered service experiences and explain some of the new innovations we’re announcing to make it a reality. -
Introducing new Copilot experiences to boost productivity and elevate customer experiences across the organization
Microsoft Copilot presents an opportunity to reimagine the way we work—turning natural language into the most powerful productivity tool on the planet. -
Streamline Field Service Operations with new Copilot capabilities
Today, we are introducing new AI-powered experiences for Microsoft Dynamics 365 Field Service that give frontline workers a faster way to access information on a job site. -
Boost customer engagement with Apple Messages for Business
With Dynamics 365 Customer Service, you can use Apple Messages for Business to expand your consumer reach, reduce costs, and provide seamless interactions. -
Refresh the Sales experience with Dynamics 365 Sales modern update
Sellers need to navigate large amounts of information to better engage with customers and it’s imperative that they can do that with ease.
