Top companies share how Dynamics 365 and Teams empower employees to collaborate like never before
Empowering everyone to collaborate as one business, everywhere.
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Customer journey orchestration: The next frontier of connected experiences
A decade ago, marketing was focused on guiding the customer through predictable stages of awareness, consideration, and purchase. -
Deliver personalized digital customer engagement with Dynamics 365
Consumers and businesses are increasingly turning to digital platforms for relevant product and service information, making it critical for companies to effectively meet and exceed customer expectations through digital services and technology. -
Download the training module for Field Service (Dynamics 365) mobile app
Download Field Service mobile app in a day training to learn how to set up, use, and configure the Dynamics 365 Field Service mobile app. -
Route leads with dynamic assignment rules
Using dynamic field matching for routing sales leads helps reduce the effort of having to write and maintain multiple static rules. -
Across your business, collaborate in the flow of work with anyone, everywhere
Four essentials to collaborate as one business, everywhere. -
Make every interaction count with customer journey orchestration
Since the onset of the digital age, customer behaviors have radically evolved. -
Deliver authentic customer service with Dynamics 365
Human interaction is at the cornerstone of every experience and today’s world has dramatically shifted what that means. -
Announcing Dynamics 365 Marketing customer journey orchestration GA, it’s a game changer
In engaging customers today, we need to be heard above the noise, and we need to deliver creativity and uniqueness to each customer in the moments that matter. -
Exceed customer expectations with seamless and unified commerce experiences
Today’s consumers want the flexibility to buy and fulfill where, when, and how they choose. -
Automated lead and opportunity routing: Right salesperson, right time, more sales
The assignment rule capability available in Dynamics 365 Sales automates the distribution of incoming leads, or records, to sellers and teams, ensuring that leads and opportunities are consistently assigned based on repeatable rules. -
Transforming service operations with Connected Field Service
You have probably heard of Connected Field Service as a buzzword these days, but some of you may still wonder what it actually entails.
