Financial services: How to leverage data to strengthen customer loyalty
The landscape of modern banking has changed dramatically in the past decade.
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Video series: Transform field service with Dynamics 365
Field Technologies Online reported that 53 percent of field service organizations cite ensuring mobile workers are operating at optimal efficiency and productivity as their number one challenge. -
Enhancements and Bug Fixes for Field Service Version 8.8.1.45
Applies to: Field Service version 8.8.1. -
Enhancements and Bug Fixes for Field Service Version 7.5.11.102
Applies to: Field Service version 7.5.11. -
Why personalization is key to surviving today’s retail market
The retail landscape has changed dramatically in recent years with the rise of internet consumerism providing customers with access to more content, buying channels, and brand options than ever before. -
Dynamics 365 Customer Insights release for July 2019
The Dynamics 365 Customer Insights team is happy to announce the availability of the July release. -
June release of Dynamics 365 Remote Assist adds small UI and other improvements
Applies to: Dynamics 365 Remote Assist (version 2. -
Retail webinar for June
The monthly Retail webinar held on June 6 was filled with some great content and attended by over 80 participants from around the globe. -
Generate PDF quote documents based on standardized templates
When a customer is ready for a formal proposal that contains the most current pricing information and product quantities, they are generally presented with a quote. -
How Microsoft Dynamics 365 for Field Service impacts the bottom line
A new study by Forrester Consulting calculates the potential return on investment (ROI) for implementing Microsoft Dynamics 365 for Field Service can help organizations realize benefits of $1. -
Automate playbook launch via a business process flow
In today’s world, the job of salespeople is challenging. -
The Dynamics 365 for Marketing June 2019 update is now available
The June 2019 update of Dynamics 365 for Marketing is released and available for customers to install or update to starting now! This update includes several new complete features, previews of a few upcoming AI features, plus plenty of performance and stability improvements.
