Contoso | 2C: Report system performance information

Outlook | 1A: Introductory blurb and G17: Provide global controls

Outlook suggesting people

Outlook – G12: Remember recent interactions

The Help tab in Outlook Web

Outlook Web | G18: Notify users about changes

Android's predictive keyboard.

Android | G6: Mitigate social biases

Gmail explains the consequences of user actions.

Gmail | 16D: Convey the consequences of user action in help and documentation

Gmail marks conversation as unimportant.

Gmail | 16B: Feedback: Convey the consequences of user actions after the user takes action

Outlook informs the user of the consequences of clicking.

Outlook | 16A: Feedforward: Convey the consequences of user actions before the user takes action

Gmail explains input attributes.

Gmail | 11D: Map system input attributes to system outputs

Outlook filters and labels email messages.

Outlook | 9E: Batch-editing data

Gmail labels email messages.

Gmail | 9E: Batch-editing data

Pattern 15C: Reporting inappropriate content

Problem User feedback is needed to identify problematic or inappropriate system outputs. Solution Implement a user-feedback mechanism at each item or instance of system output, enabling the user to flag output that is problematic, wrong, offensive, biased, or otherwise inappropriate. Leverage user feedback to identify biased, offensive, or otherwise inappropriate system outputs. Use when How […]