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Cloud-Based Endpoints: Transforming Operational Efficiency

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As organizations increasingly adopt remote and hybrid work models, implementing flexible work technologies that contribute to operational efficiency is top of mind for business leaders and professionals. Hybrid models, including Bring Your Own PC (BYOPC) programs, have simultaneously introduced new flexible work options while also complicating security practices. As employees utilize diverse endpoints, including personal devices, organizations want to make sure workers and contractors have the tools and systems they need to work more securely, wherever they are.

 

Fortunately, new advances in technologies allow for increased operational efficiency, no matter where your employees are working. Cloud-based endpoints, operating systems and solutions can improve employee security, efficiency, and flexibility, allowing teams to get work done easily from anywhere while increasing overall workplace productivity.

 

Read on to discover how your organization can identify ways to improve work performance by strengthening operational efficiency.

Operational efficiency versus operational effectiveness

Operational efficiency: The practice of identifying opportunities to reduce costs and limit wasted time, productivity, and materials while still maintaining existing high standards for a product or service.

 

Operational effectiveness: Assessing how well an organization achieves its goals, maintains its values, or produces its product or service.   

 

Understanding two key components of successful workplace models, operational efficiency and operational effectiveness, can help organizations improve workplace productivity.

 

Organizations can achieve operational efficiency by identifying ways to optimize resources, costs, and productivity while still achieving their goals and standards for a process, product, or service. Leaders assessing operational efficiency might ask questions like: Are our current operating systems enhancing or hindering employees? Do we have systems or processes that reduce productivity and could be replaced? Can we implement more secure endpoint management tools and cloud solutions to reduce the burden on our IT team?

 

Operational effectiveness measures how well a given process works in terms of achieving the goal or standard. Leaders assessing operational effectiveness might ask questions like: Do my employees have the right resources to achieve their work goals? Do they have access to tools, solutions, and scaling computing resources that meet the changing needs of the organization, or are there opportunities to adopt new, flexible technologies that can help them reduce costs, secure infrastructure, simplify endpoint management, and power productive experiences, no matter what device they use?   

 

By clarifying operational effectiveness goals for leadership teams, organizations can implement strategies and techniques to improve both operational efficiency and operational effectiveness for their teams.

Tracking metrics for operational efficiency

Tracking metrics can help you determine if you need to restructure or reallocate specific resources within your organization. These metrics can focus on the impact of new tools on IT and the organization, and may include things like:

 

  • Onboarding and migration costs and timing
 
  • Security threats and breaches (quantity and cost)
 
  • End user training effectiveness
 
  • Workload balance for teams or individuals
 
  • Ease of remote access for hybrid and remote workers
 
  • Data storage efficiency
 
  • Time, support, and costs associated with device management
 
  • Time and financial savings from unified productivity and security solutions

 

How to increase operational efficiency

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Empower your workforce with modern endpoints.

Provide your hybrid workforce with access to apps, settings, and content from anywhere.

Opportunities for improved operational efficiency exist across organizations. Consider the following approaches:

 

  • Enable flexible work models: Take advantage of cloud-based solutions that can help your team access their apps and data from any location.
 
  • Improve security practices: Implement systems to detect and defend against threats across diverse devices, identities, apps, data, and endpoints, no matter where employees are working.
 
  • Modernize your endpoint estate: Simplify endpoint management with one simplified solution.  
 
  • Take advantage of cloud solutions: Help your employees work from anywhere, on any device, with cloud-based solutions.
 
  • Enhance communication: Support clear avenues of communication from leadership as well as between and within teams and temporary workforces. When employees feel meaningfully connected to each other and the organization, they can rally around your mission and goals.
 
  • Utilize dashboards and tracking: Transparent metrics and goals can help keep people aligned and on target. Identifying key performance indicators can also help pinpoint avenues for improvement and change.
 
  • Create measurable goals and outcomes: Make sure your team knows what they are working towards and what success looks like.
 
  • Identify ways to automate repetitive tasks: Free up employees to do the projects that matter most by giving them a break from busy work.
 
  • Streamline preexisting processes and tools: Identify processes that can be simplified or streamlined. Evaluate existing tools and solutions and identify opportunities for consolidation.
 
  • Promote productivity and collaboration: Empower employees to work together. Centralized communication platforms can help your organization boost productivity and achieve more together and cloud-based tools and systems can help ensure employees have ready access to the information and apps they need.

Factors that influence operational efficiency

Achieving operational efficiency involves many moving parts. Consider the following distinct aspects of your business when thinking about how to improve your own efficiency:

Human factors

  • Communication and collaboration: Identify opportunities for your team to feel connected and engaged with each other, especially if they have flexible work schedules. Use collaborative apps to keep everyone on the same page with shared goals, calendars, timelines, and metrics.
 
  • Consideration for every worker: Embrace technology that can improve the workplace experience for all employees, , including hybrid, remote, seasonal, and temporary workers.
 
  • Staff retention and morale: Keep team members motivated and invested in your goals by creating a positive work environment and offering tailored support.
 
  • Training and education opportunities: Empower your team and let them know you are supportive of their growth. Not only will they have the tools they need for continued success in their roles, but you’ll reap the benefits of a well-trained, up-to-date team.

Organizational factors

 
 
  • Onboarding and migration processes: Evaluate your current practices and determine opportunities for streamlining or consolidation.
 
  • Workload manageability: Determine if teams are successfully meeting their goals and targets, or if there are resources and technologies that could alleviate workloads or redistribute tasks.
 
  • Employee training processes: Make sure all employees have access to training resources, no matter where they are.
 
  • Transparency around roles, job descriptions, and workflows: Provide team members with clear expectations regarding daily tasks and flexible work policies. Make sure they understand their responsibilities within the larger organizational structure.
 
  • Specific strategic goals and objectives: Create and communicate well-defined goals and objectives—you’ll keep everyone focused on the same objectives while providing direction for individuals and teams.
 
  • Logical leadership and management structures: Optimize skillsets within your management team and make sure every employee knows who to turn to for direction.
 
  • Clear decision-making processes: Keep processes moving by articulating who, when, how, and why decisions are made.
 
  • C-suite and employee buy-in: Make sure both your executive team and your employees understand the value of operational efficiency for the entire organization and support measures to maximize it.
  

Technological factors

 

  • Collaborative tools: Help teams work more efficiently with shared, cloud-based tools they can access from anywhere.
 
 
  • Flexible work solutions: Simplify endpoint management so your team can work flexibly with reliable access to the apps, settings, and data they need.
 
  • Scalability: Deploy and manage virtual desktops and scale them based on your needs.
 
  • Updated security measures: Update your security policies for hybrid and remote environments. Adopt an operating system that can provide more secure access to your organization’s resources while also supporting flexible workers.
 
  • Dashboards and analytics: Provide regular progress updates on organizational goals and give leadership data-driven, actionable insights. Endpoint analytics can help IT teams remediate issues more easily and improve productivity.

 

 

Flexible workplace challenges and concerns

 

Distributed, flexible workforces come with their own sets of management and security challenges. As organizations look to optimize flexible workspaces, they may encounter the following concerns:

 

  • Delivering a secure, consistent IT experience: With employees working across diverse locations and devices, maintaining secure access to data and resources without sacrificing productivity is top of mind for business leaders. Adopt a BYOPC approach and make it easy for your team to get the information they need. Quickly provide access to their personalized apps, content, and settings on whatever device they’re working from.
 
  • Device security: An increasingly complex endpoint landscape puts pressure on IT teams and leads to increased security risks. Adopting Zero Trust policies in conjunction with a BYOPC strategy can reduce the workload for your IT team while simultaneously giving employees more secure access to the tools and data they need from any location.
 
  • Data security: Take protective measures to safeguard your data from unauthorized access, theft, or misuse.
 
  • Streamline endpoint management: Save time and money by identifying unnecessary preexisting tools and simplifying endpoint management with one unified solution.
 
  • Employee time usage and accountability: Be intentional about check-ins and clear about responsibilities and flexible working hours. Remember that productivity patterns can be different for hybrid workers, so consider creating new norms around flexible working arrangements for your team. Promote collaborative working relationships among team members: Embrace collaborative digital tools that foster meaningful relationships and give employees opportunities to brainstorm and socialize.
 
  • Tracking projects and deadlines: Utilize project management software to keep everyone on pace.
 
 
  • Ensuring employee productivity and focus: Give employees the flexibility they need to maintain work-life balance while also providing support and resources to be more productive during their working hours.

 

Ways to improve work performance with flexible work solutions

 

  • Set clear goals: Help your team understand their purpose. Goal-setting tools can help keep everyone aligned and reduce confusion around roles and responsibilities.
 
  • Enhance communication and collaboration: Embrace transparency and keep morale up by encouraging regular communication. Video chat app tools and collaborative platforms can help.
 
  • Identify bottlenecks: Perform an audit of your organization’s structure and workflow and identify any areas that are creating roadblocks and inefficiencies for your team. Do you need updated software or security systems? Do you have multiple job openings that need to be filled? Once you’ve identified these bottlenecks, develop a plan for rectifying them.  
 
 
  • Implement automated tasks when possible: Save time and money while allowing your team to devote themselves to their most important tasks. Automating certain security systems or features, HR processes, inventory systems, and regular reports are just some of the ways you improve operational efficiency.
 
  • Time tracking: Streamline payroll and HR tasks by implementing systems to track how employees use their time.
 
  • Provide employees with productivity tools and software: Give teams the most up-to-date solutions, including AI-powered tools, so they can work more efficiently.

 

 

Next steps for operational efficiency and flexible work

 

Discover how to empower employees to work from anywhere, on any device—while improving your organization’s security. Choose the Windows 11 deployment strategy that’s right for your organization and learn about the potential ROI of Windows 11 Enterprise and Microsoft Intune.

 

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